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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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 Verfasst am:
Di Jul 11, 2017 10:07 |
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I am currently running the latest version of MPE (v1.8. and have been using MPE successfully for a number of years with no issues.
However recently within the last few days when I attempt to do anything with Microsoft Outlook 2016 e.g. change settings or sync with Outlook I get the error message "The operating system is not presently configured to run this application".
From the research that I have so far done it appears to be a problem with the current version of Outlook, however any comments would be appreciated.
I'm running v16.0.8229.2073 32-bit.
Regards. |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Di Jul 18, 2017 09:34 |
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dvhttn
Anmeldedatum: 19.11.2010
Beiträge: 775
Wohnort: Sunny Cornwall ...
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Di Jul 18, 2017 09:44 |
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There were problems with some Microsoft updates for Outlook recently plus you could try turning off your anti-virus to see if that works. Just guessing you understand ...... |
_________________
Dave
Carpe diem ... |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Di Jul 18, 2017 10:52 |
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Many thanks for your reply. I've tried turning off my anti-virus however I still get the same message. I do think it's to do with recent updates for Outlook from Microsoft, however I couldn't find anything specific to the recent updates having problems. Do you have any links that I can refer to? |
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dvhttn
Anmeldedatum: 19.11.2010
Beiträge: 775
Wohnort: Sunny Cornwall ...
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Mi Jul 19, 2017 10:09 |
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| AndrewTapp hat Folgendes geschrieben: | | Many thanks for your reply. I've tried turning off my anti-virus however I still get the same message. I do think it's to do with recent updates for Outlook from Microsoft, however I couldn't find anything specific to the recent updates having problems. Do you have any links that I can refer to? |
Sorry, just something I read on one of the techie websites, nothing specific. |
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Dave
Carpe diem ... |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Mo Jul 24, 2017 14:34 |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Do Jul 27, 2017 11:24 |
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Event viewer information about the error:
Faulting application name: MyPhoneExplorer.exe, version: 1.8.0.8, time stamp: 0x59669243
Faulting module name: mso20win32client.dll, version: 0.0.0.0, time stamp: 0x5958a12f
Exception code: 0x0140b1d2
Fault offset: 0x00009b46
Faulting process ID: 0x3948
Faulting application start time: 0x01d3054036723727
Faulting application path: C:\Program Files (x86)\MyPhoneExplorer\MyPhoneExplorer.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso20win32client.dll
Report ID: 7db2c398-f406-491a-8907-019ecfcf3d31
Faulting package full name:
Faulting package-relative application ID: |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Fr Jul 28, 2017 08:47 |
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MS Office has just been updated to v1707 build 8326.2058 today (28th July) and appears to have fixed the issue. This would indeed appear to be an issue with MS Outlook!! |
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AndrewTapp
Anmeldedatum: 11.07.2017
Beiträge: 7
Wohnort: UK
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Do Aug 10, 2017 09:59 |
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MS Office has been updated to v1707 build 8326.2070 yesterday (9th August) and has again broken the application with the same message "The operating system is not presently configured to run this application"!!
I am again unable to sync (or connect) to MS Outlook!!
Edit: Now fixed in v1707 build 8326.2073 released on the 11th August. |
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