Contacts phone sync

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andycripple
Beiträge: 28
Registriert: Do 14. Jun 2007, 13:17

Contacts phone sync

Beitrag von andycripple »

Hi, been using this software for years and I love it. Connected my Samsung s21 yesterday and did a full sync but now it's not showing any contacts for me and I can't work out why?

Any help would be appreciated?
MPE using S21
icke1954
Moderator
Beiträge: 18155
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Do you still see the contacts in MPE on the PC?
If so, you should activate the contacts account in which the contacts are located in the contacts app on the phone for viewing
andycripple
Beiträge: 28
Registriert: Do 14. Jun 2007, 13:17

Beitrag von andycripple »

Hi, No I don't see any contacts on PC, that's exactly my problem. All contacts on my phone
MPE using S21
andycripple
Beiträge: 28
Registriert: Do 14. Jun 2007, 13:17

Beitrag von andycripple »

I have just checked the app on phone and phone contacts is highlighted. Done a resync and phonebook went slower (thinking it had found them) but still nothing
MPE using S21
icke1954
Moderator
Beiträge: 18155
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Activate the contact account in which your contacts are located on the phone:
Phone => MPE-Client => Settings => contact-accounts to sync and use the Blue Arrow (Download entire)
andycripple
Beiträge: 28
Registriert: Do 14. Jun 2007, 13:17

Beitrag von andycripple »

I've never really looked at the MPE Client before but it was already on phone contacts. I did add another account and when I resynced all was back to normal. Thanks for your help.
MPE using S21
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