Update error when OutlookAddin required

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carentrica
Beiträge: 18
Registriert: So 25. Jan 2009, 16:58
Wohnort: Rotherham, UK

Update error when OutlookAddin required

Beitrag von carentrica »

Just updated to 1.7.2 and I had Outlook running. Got an error dialog to say it couldn't intall the Outlook Addin. No problem to me as I realised I needed to close Outlook and then press Retry.

The problem is that there is no indication that is what must be done. Another user may not have realised what he/she needed to do.

Suggestion: Your install program should check to make sure Outlook is not running if that option is required. If it is, you should tell the user to first close Outlook.
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FJ
Site Admin
Beiträge: 32109
Registriert: Mi 15. Feb 2006, 01:16
Wohnort: Tirol

Beitrag von FJ »

Yes, this would be usefully...
I will do this on the next update.
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