Runtime error

[itwt-]

After MPE crash it sometimes throws a

Run-time error '440': Automation error
and then a
Run-time error '372': Failed to load control "PhoneBook" from . Your version [...]


I have admin access and no problems with installation. The only fix would seem to reboot the computer, then everything works fine until next time the program crash.
Is there a way I can fix this without having to reboot (I've made sure there's no MPE process running)?
Maybe some other process that needs to re-run?

There's no useful info in Debug.txt.

I've got the latest version and running W7.

Cheers

[FJ]

I have the same problem sometimes and also for me the only solution is to restart the PC. I have found no solution for it. Just for interest: On my PC the Clipboard does not work correctly after this problem - do you have the same issue ?

[itwt-]

Yeah, that's correct. I can't use mouse clicks or hotkeys to copy/cut. It's simply greyed out when I try to paste.
If I try to drag a folder/file the icon simply freezes and stays on top of every window until I close the window I'm trying to copy from. Do you have that same issue as well?

[FJ]

If I try to drag a folder/file the icon simply freezes and stays on top of every window until I close the window I'm trying to copy from. Do you have that same issue as well?

I have to wait for the problem to try this

But it seems that MyPhoneExplorer generates somehow a system-problem. It will be very hard to get deeper into this issue...

[itwt-]

I'll investigate as well and post back my findings. =)
I encourage everyone experiencing this issue to do the same as well, would be great to find a fix for this.

[Alfred J]

I also have the same issue, but found a 'quicker' solution. If you just log off your Windows profile and log on again, you can restart MyPhoneExplorer. Goes faster then rebooting the whole computer.

Working on Windows 7, but can't find a pattern in the errors..

[tiwi@telia.com]

Just found what I think must be the very best add-on for my Android and installed the PC client. When trying to start for the first time it gets "Run-time error 440" and then a second mesage stating "Run-time error 372" - Failed to load control PhoneBook from. YOur version of may be outdated... I rebooted and tried again - no success!

My system is: Win XP Pro Sp3 Eng (Windows uppdate stating all upp to date)

[user_deleted]

Do you have the current version of MyPhoneExplorer (1.8.1) and the android client (1.0.10)?
Followed all steps in this tutorial?

best regards

[Dexter_prog]

any news on this bug. It happens to me sometimes.

[FJ]

Sorry, its still not fixed

[aiyappa]

Hi!
I have been using the latest version of Myphoneexplorer on Win 7 with S2 and its been working fllawlessly. However since a week I am unable to login to Myphoneexplorer. the error is "

Failed to load control 'PhoneBook' from. Your version of may be outdated. Make sure you are using the version of the control that was provided with your application"

Have tried rebooting and reinstalling. Anything I need to do? really need help.
Thank you

[FJ]

Seems to be a install issue. Please run this small test app and tell me which error message you see: www.fjsoft.at/files/TestApp.zip

[ericllucas]

Hi:

I get the Run-time 372 error weekly or so, followed by a 440 Automation error. I've run the little test program and it consistently throws a 440 Automation error. I've uninstalled and reinstalled. I'm definitely using the latest version of the software.

I've seen the same questions about the 372 error going back some years.

Aside from logging out and logging back in or rebooting, what can be done?

Has there been any progress on resolving this issue?

Fabulous software, this is an annoyance more than anything.

Thanks very much,
Eric

[FJ]

I tried several times and many hours to locate this bug but i had no luck. It seems it has to do with the COM-Automation stack and it happens after you started MyPhoneExplorer many times in the same windows session. You could try to keep MyPhoneExplorer running the whole time, maybe it helps