updated HTC DesireHD Sense 3.0 & Android 2.3.5 => new

[mjboia]

Hello,

I updated my HTC Desire HD this weekend with OTA HTC Sense 3.0 & Android 2.3.5.

When I try to connect it to MPE it doesn't recognize the established user and ask for a new user: HTC Desire HD A9191 [IMEI nr.].

I can't sync with the user I've established in MPE! Only with a new one! The IMEI remains (obviously) the same, so why does it required a new user to be setup?

Help please...

Thanks in advance...

MJB

[dvhttn]

I had the same problem - though I'd rooted my Desire HD and have a 3rd part ROM that offers 2.3.5 and Sense 3. I just assumed it was something in the ROM settings and made a new user. Didn't have any other problems.

[mjboia]

I had the same problem - though I'd rooted my Desire HD and have a 3rd part ROM that offers 2.3.5 and Sense 3. I just assumed it was something in the ROM settings and made a new user. Didn't have any other problems.

Not my case. It's the official version.

what changes for MPE to identify a new phone?!?! The model and IMEI are the same...

MJB

[user_deleted]

Did also the update to 2.3.5 with Sense 3.0, but with my Incredible S.
No problems as you described.

best regards...

[~RoBo~]

Performed the update on an (having official software) DHD yesterday.. Also I'm requested to create a new user.

(Sync) settings are configured on a per user basis. Is there a way to 'rename' the old user to the new user? So the DHD after upgrade will be identified with all previous settings (and probably sync pointers)?

[~RoBo~]

Workaround to keep al settings:
* shut down MyPhoneExplorer (MPE)
* look where the data files are stored
* there you find folders HTC Desire HD [xxx] and HTC Desire HD A9191 [xxx]. I don't know if A9191 is a generic nr or is changing for everyone.
* rename, delete or move the new user (HTC Desire HD A9191 [xxxx])
* rename HTC Desire HD [xxx] to HTC Desire HD A9191 [xxxx]
* start MPE

You should be happy now ...

[mjboia]

Workaround to keep al settings:
* shut down MyPhoneExplorer (MPE)
* look where the data files are stored
* there you find folders HTC Desire HD [xxx] and HTC Desire HD A9191 [xxx]. I don't know if A9191 is a generic nr or is changing for everyone.
* rename, delete or move the new user (HTC Desire HD A9191 [xxxx])
* rename HTC Desire HD [xxx] to HTC Desire HD A9191 [xxxx]
* start MPE

You should be happy now ...

Thanks. It's a workaround but nonetheless the initial error shouldn't occur and should be resolved.

I copied all the files from the old directory over to the new one (with the A9191 mention), opened MPE and updated/syced all. And it appears to be all working now.

MJB