PC App stops detecting Phone - need to disconnect/reconnect

[RichCowell]

Just as the subject says really, I can't remember how long this has been going on for, but not that long really, only a few weeks...

When I connect my phone and start the software on my PC, it's fine, but then if I leave it for a while and come back to it, try to do something - send a text or resynch the texts etc. it tells me the phone's not connected.

Using Version 1.8.2 on my PC, and 1.0.14 on my HTC Sensation.

[Jdville]

Same issue. Sometimes.
1.8.2
1.0.15Beta6 phone client
Windows XP SP3
Samsung Galaxy S2

[FJ]

Connected throught WiFi ? try the setting "Avoid standby" in the settings of the client. But remember: this will eat your battery

[derrickst1]

I have ICS on my Nexus S. MPE 1.82, outlook 07'. v1.015 beta 13.

I have the stand-by issue ony with contacts in both wifi and usb syncs. My phone setting is on "avoid stand by mode". All other syncs work. This has become an issue since I downloaded ICS. This prevents me from completing a sync.

[Jdville]

USB to Samsung Galaxy S2 from Windows XP
Most current MPE on desktop (it's syncing so I can't look at rev)
Phone 1.0.15 Beta9
Only with Contacts (I have 8500+) - takes a LONG time
Then when I sync a second time after restarting it works.

[RichCowell]

Connected throught WiFi ? try the setting "Avoid standby" in the settings of the client. But remember: this will eat your battery

I've not got any other connection available, just the USB Cable.

I've tried again today and still no joy.

Deleted the phone from the Client Software, reconnected and it reinstalled the app on my phone... But the error still occurs if it's left connected for a while.

[RichCowell]

Now when trying to send a text, it tries for about 30 seconds, then the following error message is displayed on the PC:

The SMS storage could not be set in phone!

It only allows me to send it after unplugging the USB Cable, then plugging it in again.

[FJ]

@Rich: Post the logfile after you see that the connection was lost

@Jdville: You really want to store and use 8500 contacts on the phone ? Unbelivable. There is no limit set in MyPhoneExplorer but i think this is simply too much. You will find no sync-software which allows a fast sync of this huge amount

[RichCowell]

@Rich: Post the logfile after you see that the connection was lost

Code: Alles auswählen

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.2
Datum:   12/01/2012

08:49:57.84       Setting Port: 999
08:49:57.84       Setting Baud: 115200
08:49:57.84       Avaiable Ports: COM0=; 
08:49:57.84       Main Load frmSplash
08:49:57.88       Load frmSplash...
08:49:57.88       Show splash...
08:49:57.89       frmSplash geladen
08:49:58.70       Hauptfenster wird geladen
08:49:58.91       Sidebar fertig geladen
08:49:59.09       UC SMS wird geladen
08:49:59.13       UC Phonebook wird geladen
08:49:59.16       UC Phonebook fertig geladen
08:49:59.16       UC Calls wird geladen
08:49:59.20       UC Organizer wird geladen
08:49:59.27       Organizer initiated
08:49:59.30       Startpage=3
08:49:59.31       UC Filebrowser wird geladen
08:49:59.38       UC Filebrowser fertig geladen
08:49:59.38       UC AppBrowser wird geladen
08:49:59.40       UC Notes wird geladen
08:49:59.40       UC Calls wird geladen
08:49:59.43       Setting Lastuser: HTC Sensation Z710e [xxx]
08:49:59.45       Lade Userdatenbank: HTC Sensation Z710e [xxx]
08:49:59.49       LoadDatafile: Phonebook.dat(129407 Bytes)
08:49:59.81       Kontakte geladen
08:49:59.82       Anrufe geladen
08:49:59.84       LoadDatafile: Organizer.dat(45 Bytes)
08:49:59.85       Organizer geladen
08:49:59.85       Notizen geladen
08:49:59.85       Load SMS Data...
08:49:59.86       LoadDatafile: SMS.dat(576126 Bytes)
08:49:59.86       SMS - Datenbank wird geladen...
08:50:00.66       SMS Laden  - Readfile: 0 Split: 0 Parse: 795 HandleMultiSMS: 0 Nachrichten: 3481
08:50:01.10       RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
08:50:01.71       SMS Data Loaded...
08:50:01.71       SMS geladen
08:50:02.04       Hauptfenster fertig geladen
08:50:02.28       Downloader: RC=6 BytesMax=1566 URL=http://www.fjsoft.at/myphoneexplorer/version.txt
08:50:04.47       Refresh ComDescriptions...
08:50:06.43       StickyNotesPath=C:\Windows\Sysnative\StikyNot.exe FileExists=True
08:50:06.43       StickyNotesTitle=Sticky Notes
08:50:19.37       RunADBCommand: start-server
08:50:19.45       ADB CommandResponse: 
08:50:19.45       RunADBCommand: devices
08:50:19.54       ADB CommandResponse: List of devices attached 
SH164V809851   device
08:50:19.54       Run DeviceTracker
08:50:19.59       Init Tracker
08:50:19.60       Device Tracker Message: OKAY0014SH164V809851   device

08:50:19.60       RunADBCommand: -s SH164V809851 forward tcp:5210 tcp:5210
08:50:19.67       ADB CommandResponse: 
08:50:19.67       Try connecting to 127.0.0.1...
08:50:19.78       Connect to Android OK
08:50:19.78       Settimeout: RT=2000 WT=500
08:50:19.78       bOpened=True
08:50:19.78 [TX]: AT+CGSN
08:50:21.79       Got no Model, close port
08:50:21.79       Androidsocket wird geschlossen 7
08:50:21.79       Port wurde geschlossen
08:50:21.79       Phone could not be identified
08:50:21.79       Refresh ComDescriptions...
08:50:21.79       ErrMsg: Connection to phone could not be established:
Phone could not be identified
08:50:28.68       Refresh ComDescriptions...

[FJ]

Is there HTC Sync launche din Background ? Please check if you see a icon of HTC Sync in the Systray and terminate

[RichCowell]

Is there HTC Sync launche din Background ? Please check if you see a icon of HTC Sync in the Systray and terminate

No, I don't use HTC Sync at all.

[FJ]

You checked already the firewall

[RichCowell]

Yes, using Norton Internet Security, tried disabling it, same thing happens...

[FJ]

Hmm, its a strange problem. MyPhoneExplorer is able to build up the connection but the client on the phone does not answer. Was the "MyPhoneExplorer Client" on the phone launched when you had this problem ?

[RichCowell]

Yes, the app was running on my phone.

[FJ]

It still seems like a firewall problem. You restarted your phone already ?

[RichCowell]

Yes, I had tried restarting my phone...

I've now updated my phone to ICS and the problem seems to have resolved itself...