FJ Software

Hi,
I have Samsung Galaxy S and I am trying to sync between outlook contact and phone contacts. I am receiving the following error during sync operation "Loading Entries From Outlook failed!".
Note that calendar syncing works like a charm.

I tried looking at the log and I see: (error at the end)

any help would be really appreciated.

Thanks!!

14:10:38.02 Settimeout: RT=15000 WT=1000
14:10:38.02 [TX]: AT+CBC
14:10:38.04 [RX]: AT+CBC
14:10:38.04 [RX]: +CBC: 1,100
14:10:38.04 [RX]: OK
14:10:38.08 Form_Activate fSync Operation=2
14:10:38.11 [TX]: AT+CPROT=0
14:10:38.12 [RX]: AT+CPROT=0
14:10:38.12 [RX]: CONNECT
14:10:38.12 OBEX Connect: 16384 Bytes Paketgr??e, Target: IRMC-SYNC
14:10:38.12 [TX]: 80 00 13 10 00 40 00 46 00 0C 49 52 4D 43 2D 53 59 4E 43
14:10:38.25 [RX]: A0 00 18 10 00 FF FF CB 00 00 00 01 4A 00 0C 49 52 4D 43 2D 53 59 4E 43
14:10:38.25 Connection ID:1
14:10:38.25 Paketgr??e: 16384, maximal m?glich:65535
14:10:38.26 Ermittle und verarbeite info.log
14:10:38.26 Settimeout: RT=20000 WT=10000
14:10:38.26 OBEX Get: telecom/pb/info.log
14:10:38.26 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 66 00 6F 00 2E 00 6C 00 6F 00 67 00 00
14:10:38.29 [RX]: A0 00 17 49 00 14 54 6F 74 61 6C 2D 52 65 63 6F 72 64 73 3A 31 32 32
14:10:38.29 ObexGet Fertig, Returncode=A0
14:10:38.29 Info.log:
Total-Records:122
14:10:38.29 Settimeout: RT=90000 WT=10000
14:10:38.29 OBEX Get: telecom/pb/initsync
14:10:38.29 [TX]: 83 00 33 CB 00 00 00 01 01 00 2B 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 69 00 6E 00 69 00 74 00 73 00 79 00 6E 00 63 00 00
14:10:39.03 [RX]: A0 00 03
14:10:39.03 ObexGet Fertig, Returncode=A0
14:10:39.03 Settimeout: RT=20000 WT=10000
14:10:39.03 OBEX Get: telecom/pb/luid/cc.Log
14:10:39.03 [TX]: 83 00 39 CB 00 00 00 01 01 00 31 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6C 00 75 00 69 00 64 00 2F 00 63 00 63 00 2E 00 4C 00 6F 00 67 00 00
14:10:39.04 [RX]: A0 00 09 49 00 06 31 32 33
14:10:39.04 ObexGet Fertig, Returncode=A0
14:10:39.04 OBEX Get: telecom/pb/luid/123.log
14:10:39.04 [TX]: 83 00 3B CB 00 00 00 01 01 00 33 00 74 00 65 00 6C 00 65 00 63 00 6F 00 6D 00 2F 00 70 00 62 00 2F 00 6C 00 75 00 69 00 64 00 2F 00 31 00 32 00 33 00 2E 00 6C 00 6F 00 67 00 00
14:10:39.06 [RX]: A0 00 19 49 00 16 54 6F 74 61 6C 2D 52 65 63 6F 72 64 73 3A 31 32 32 0D 0A
14:10:39.06 ObexGet Fertig, Returncode=A0
14:10:39.06 Current ChangeCounter:123 Old ChangeCounter:123
14:10:39.07 OL Initapplication...
14:10:39.66 Loading Outlook.Application was successfully
14:10:39.66 InitApplication (cOutlook) successfully
14:10:39.91 Error in GetAllContacts (cOutlook) : -2147220991 The messaging interface has returned an unknown error. If the problem persists, restart Outlook.
14:10:39.91 ErrMsg: Loading entries from Outlook failed!

The problem comes from outlook. Did you move your *.pst-Files from a older Outlook-Version ? This can cause this problem

TRy this:

I have tried a lot of combination.... and at the end I have solved opening OutLook in the meantime you are syncing....
With both (outlook and MPE open) the Contacts sync works fine for me.


Let me know!

ciao

PiCo

FJ hat geschrieben:The problem comes from outlook. Did you move your *.pst-Files from a older Outlook-Version ? This can cause this problem

I have just changed from Outlook 2002 to Outlook 2007 and cant sync and yes I am using my original pst file. I get folder structure from outlook could not be listed. Am using a Samsung and everything was fine with 2002.
Thanks
SJ

Post the logfile after you got the error message