FJ Software

Since yesterday my phone doesnt connect anymore to myphone explorer. How should i start troubleshoting, what should i check. Nothing as changed at the phone side.

anyone?

the debug is enabled at the Phone, the latest Samsung usbdriver is installed, MPE is up to date...

NoOne? Am also testing android-syc now

I have occasionally had this problem and a reboot of my PC has cured the problem.
Cheers
Gerry

Thanks for the reply.

Reboots didnt solve my problem, nor restart from the phone. Am going to try a systemrestore. Arent there logfiles i can check?

Please post the logfile after the errormessage was shown in MPE. Additionally:
- check if USB-Debugging is still enabled in your phone
- try another USB cable
- try another USB-Port
- NEVER use a USB-Hub!

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.6
Datum: 16-1-2015

18:10:01.14 Setting Port: 999
18:10:01.14 Setting Baud: 115200
18:10:01.14 Avaiable Ports: COM0=;
18:10:01.15 Main Load frmSplash
18:10:01.15 Load frmSplash...
18:10:01.44 Hauptfenster wird geladen
18:10:01.61 Sidebar fertig geladen
18:10:01.82 UC SMS wird geladen
18:10:01.85 UC Phonebook wird geladen
18:10:01.88 UC Phonebook fertig geladen
18:10:01.88 UC Calls wird geladen
18:10:01.92 UC Organizer wird geladen
18:10:01.98 Organizer initiated
18:10:01.98 Startpage=2
18:10:01.99 DoItemUpdate
18:10:02.01 DoItemUpdate fertig
18:10:02.01 UC Filebrowser wird geladen
18:10:02.05 UC Filebrowser fertig geladen
18:10:02.05 UC AppBrowser wird geladen
18:10:02.06 UC Notes wird geladen
18:10:02.07 UC Calls wird geladen
18:10:02.14 Broadcaster started
18:10:02.14 Start UPnP Discovery
18:10:02.14 Sending broadcast
18:10:02.15 Try connecting to 192.168.1.68 (cached WifiIP)...
18:10:02.23 UPnP Device: AVM Audiobruecke
18:10:02.52 UPnP Device: HG655d
18:10:02.64 UPnP Device: FRITZ!WLAN Repeater N/G
18:10:02.66 Sending broadcast
18:10:03.16 Sending broadcast
18:10:04.66 UPnP Device: POL-HP
18:10:07.14 Connect to Android failed!
18:10:07.14 bOpened=False
18:10:07.14 Het is mislukt een IP-adres van de telefoon te verkrijgen
18:10:07.14 Refresh ComDescriptions...
18:10:07.14 ErrMsg (Silent): Er kon geen verbinding met de telefoon worden gemaakt:
Het is mislukt een IP-adres van de telefoon te verkrijgen
18:10:07.14 ShowBalloontip: MyPhoneExplorer - Fout... - Er kon geen verbinding met de telefoon worden gemaakt:
Het is mislukt een IP-adres van de telefoon te verkrijgen
18:10:07.16 Setting Lastuser: samsung GT-I9000 [354406047517918]
18:10:07.16 Lade Userdatenbank: samsung GT-I9000 [354406047517918]
18:10:07.32 LoadDatafile: pb_metadata.xml(2781 Bytes)
18:10:07.33 LoadDatafile: Phonebook.dat(170265 Bytes)
18:10:30.30 Kontakte geladen
18:10:33.31 LoadDatafile: Calls.dat(10222 Bytes)
18:10:33.32 ParseDialedCalls needed 0ms
18:10:33.44 Anrufe geladen
18:10:33.44 Organizer LoadUser DefaultTimeColWidth=114
18:10:33.46 LoadDatafile: Organizer.dat(32079 Bytes)
18:10:33.50 LoadDatafile: cal_metadata.xml(773 Bytes)
18:10:33.50 DoItemUpdate
18:10:33.54 DoItemUpdate fertig
18:10:33.56 Organizer geladen
18:10:33.57 Notizen geladen
18:10:33.57 Load SMS Data...
18:10:33.59 LoadDatafile: SMS.dat(710188 Bytes)
18:10:33.59 SMS - Datenbank wird geladen...
18:10:34.31 SMS Laden - Readfile: 16 Split: 15 Parse: 702 HandleMultiSMS: 16 Nachrichten: 3175
18:10:34.33 LoadDatafile: SMSArchive.dat(26822 Bytes)
18:10:34.33 SMS Archiv laden - Parse: 16
18:10:34.61 RefreshList (Archive): Addrows=0 Sort=15 MenuUpdate=0 Redraw=0
18:10:40.43 Refresh ComDescriptions...
18:10:47.10 Device driver info:
18:10:47.10 Devices with ADB Interface:
18:10:47.14 ADB Devices:
18:10:47.14 Portable devices: Card Reader
18:10:47.14 Unknown devices:
18:11:23.80 SMS Data Loaded...
18:11:23.80 SMS geladen
18:11:23.90 Hauptfenster fertig geladen
18:11:28.77 Start UPnP Discovery
18:11:28.77 Sending broadcast
18:11:28.77 Try connecting to 192.168.1.68 (cached WifiIP)...
18:11:28.79 UPnP Device: POL-HP
18:11:28.85 UPnP Device: AVM Audiobruecke
18:11:28.86 UPnP Device: HG655d
18:11:29.29 Sending broadcast
18:11:29.80 Sending broadcast
18:11:31.80 UPnP Device: FRITZ!WLAN Repeater N/G
18:11:33.78 Connect to Android failed!
18:11:33.78 bOpened=False
18:11:33.78 Het is mislukt een IP-adres van de telefoon te verkrijgen
18:11:33.78 Refresh ComDescriptions...
18:11:33.78 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt:
Het is mislukt een IP-adres van de telefoon te verkrijgen
18:11:50.99 Start UPnP Discovery
18:11:50.99 Sending broadcast
18:11:50.99 Try connecting to 192.168.1.68 (cached WifiIP)...
18:11:51.00 UPnP Device: POL-HP
18:11:51.06 UPnP Device: HG655d
18:11:51.07 UPnP Device: AVM Audiobruecke
18:11:51.07 UPnP Device: FRITZ!WLAN Repeater N/G
18:11:51.50 Sending broadcast
18:11:52.00 Sending broadcast
18:11:55.99 Connect to Android failed!
18:11:56.00 bOpened=False
18:11:56.00 Het is mislukt een IP-adres van de telefoon te verkrijgen
18:11:56.00 Refresh ComDescriptions...
18:11:56.00 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt:
Het is mislukt een IP-adres van de telefoon te verkrijgen
18:12:02.09 Refresh ComDescriptions...
18:12:11.43 OK pressed in settingswindow
18:12:11.54 Set first swap of settings
18:12:11.57 Apply new holidays
18:12:11.57 DoItemUpdate
18:12:11.61 DoItemUpdate fertig
18:12:11.62 Holidays applied
18:12:11.64 Second swap of settings set
18:12:11.64 Everything is done
18:12:14.01 Closing Broadcaster
18:12:14.01 RunADBCommand: start-server
18:12:18.12 ADB CommandResponse: * daemon not running. starting it now on port 5037 *
* daemon started successfully *
18:12:18.12 RunADBCommand: devices
18:12:18.16 ADB CommandResponse: List of devices attached
18:12:18.16 Run DeviceTracker
18:12:18.16 Init Tracker
18:12:18.17 Device Tracker Message: OKAY0000
18:12:18.17 Broadcaster started
18:12:18.17 Start UPnP Discovery
18:12:18.17 Sending broadcast
18:12:18.17 Try connecting to 192.168.1.68 (cached WifiIP)...
18:12:18.19 UPnP Device: POL-HP
18:12:18.22 UPnP Device: HG655d
18:12:18.22 UPnP Device: AVM Audiobruecke
18:12:18.22 UPnP Device: FRITZ!WLAN Repeater N/G
18:12:18.68 Sending broadcast
18:12:19.19 Sending broadcast
18:12:23.17 Connect to Android failed!
18:12:23.17 bOpened=False
18:12:23.17 USB-kabel: Er is geen apparaat aan de USB bevestigd
WiFi: Het is mislukt een IP-adres van de telefoon te verkrijgen
18:12:23.17 Refresh ComDescriptions...
18:12:23.17 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt:
USB-kabel: Er is geen apparaat aan de USB bevestigd
WiFi: Het is mislukt een IP-adres van de telefoon te verkrijgen
18:12:29.67 Refresh ComDescriptions...
18:12:33.50 OK pressed in settingswindow
18:12:33.64 Set first swap of settings
18:12:33.66 Apply new holidays
18:12:33.66 DoItemUpdate
18:12:33.70 DoItemUpdate fertig
18:12:33.72 Holidays applied
18:12:33.73 Second swap of settings set
18:12:33.74 Everything is done
18:12:52.56 Closing Broadcaster
18:12:52.56 RunADBCommand: start-server
18:12:52.60 ADB CommandResponse:
18:12:52.60 RunADBCommand: devices
18:12:52.64 ADB CommandResponse: List of devices attached
18:12:52.64 Connect to Android failed!
18:12:52.64 bOpened=False
18:12:52.64 Er is geen apparaat aan de USB bevestigd
18:12:52.64 Refresh ComDescriptions...
18:12:52.64 ErrMsg: Er kon geen verbinding met de telefoon worden gemaakt:
Er is geen apparaat aan de USB bevestigd
18:13:01.02 Refresh ComDescriptions...
18:13:03.41 Device driver info:
18:13:03.41 Devices with ADB Interface:
18:13:03.44 ADB Devices:
18:13:03.44 Portable devices: Card Reader
18:13:03.44 Unknown devices:

Even your devicemanager of Windows did not detect your Samsung so it seems your phone was not plugged in when this logfile was created. For WiFi you can also try to restart your WiFi Router and ensure that the phone screen is active when you try to connect.

many thansk for the reply.
The phone was connected(i know that because the battery is charged)

No connection with phone on MyPhoneExplorer?

If all settings are correct, just remove the app and install the latest version: that should do the trick.
Don't forget to start with a download (Arrow downwards in bar) to start from the present clean situation again.