FJ Software

Hi,

Myphoneexplore.exe crashes several times a day. We are using samsung SM-J700H and Windows 10 Pro 64 bits. It is also behaving the same way with SM-G7102. Connection is wireless.

This is the information from the windows 10 log file:

Faulting application name: MyPhoneExplorer.exe, version: 1.8.0.7, time stamp: 0x5667419b
Faulting module name: MSVBVM60.DLL, version: 6.0.98.15, time stamp: 0x49b01fc3
Exception code: 0xc0000005
Fault offset: 0x000cb319
Faulting process id: 0x26d8
Faulting application start time: 0x01d19570ce1dcc87
Faulting application path: C:\Program Files (x86)\MyPhoneExplorer\MyPhoneExplorer.exe
Faulting module path: C:\WINDOWS\SYSTEM32\MSVBVM60.DLL
Report Id: 22289ad7-4203-41d2-80fd-1b42eb55190c
Faulting package full name:

Here is the myphoneexplorer logfile:
Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.7
Datum: Apr 14 2016

04:14:30.31 Windows Version=10.0
04:14:30.31 Setting Port: 999
04:14:30.31 Setting Baud: 115200
04:14:30.31 Avaiable Ports: COM4=\Device\Silabser0;
04:14:30.31 Main Load frmSplash
04:14:30.32 Load frmSplash...
04:14:30.32 Show splash...
04:14:30.33 frmSplash geladen
04:14:30.84 Hauptfenster wird geladen
04:14:30.95 Sidebar fertig geladen
04:14:31.09 UC SMS wird geladen
04:14:31.12 UC Phonebook wird geladen
04:14:31.14 UC Phonebook fertig geladen
04:14:31.14 UC Calls wird geladen
04:14:31.16 UC Organizer wird geladen
04:14:31.22 Organizer initiated
04:14:31.25 Startpage=1
04:14:31.25 UC Filebrowser wird geladen
04:14:31.30 UC Filebrowser fertig geladen
04:14:31.30 UC AppBrowser wird geladen
04:14:31.31 UC Notes wird geladen
04:14:31.32 UC Calls wird geladen
04:14:31.55 Broadcaster started
04:14:31.56 Start UPnP Discovery
04:14:31.56 Sending broadcast
04:14:31.56 Try connecting to 192.168.3.14 (cached WifiIP)...
04:14:31.91 [TX]: AT+CGSN
04:14:32.05 Sending broadcast
04:14:32.05 [RX]: AT+CGSN
04:14:32.05 [RX]:
04:14:32.05 [RX]: OK
04:14:32.05 IMEI OK
04:14:32.05 Connect to Android OK (192.168.3.14)
04:14:32.05 Settimeout: RT=2000 WT=500
04:14:32.06 bOpened=True
04:14:32.06 [TX]: AT+CGSN
04:14:32.08 [RX]: AT+CGSN
04:14:32.08 [RX]:
04:14:32.08 [RX]: OK
04:14:32.09 Settimeout: RT=15000 WT=1000
04:14:32.09 [TX]: AT*PIN=
04:14:32.10 [RX]: AT*PIN=
04:14:32.10 [RX]: *PIN: ACCESS OK,10
04:14:32.10 [RX]: OK
04:14:32.10 [TX]: ATI
04:14:32.10 [RX]: ATI
04:14:32.10 [RX]: samsung SM-J700H
04:14:32.10 [RX]: OK
04:14:32.11 [TX]: AT*APPVERSION=1.8.7
04:14:32.11 [RX]: AT*APPVERSION=1.8.7
04:14:32.11 [RX]: 22,1.0.40
04:14:32.11 [RX]: OK
04:14:32.11 [TX]: AT+CSCS="UTF-8"
04:14:32.12 [RX]: AT+CSCS="UTF-8"
04:14:32.12 [RX]: OK
04:14:32.12 [TX]: AT*ECAM=1
04:14:32.13 [RX]: AT*ECAM=1
04:14:32.13 [RX]: OK
04:14:32.13 Alle Verbindungsaktionen beendet
04:14:32.13 [TX]: AT*SOPS
04:14:32.14 [RX]: AT*SOPS
04:14:32.14 [RX]: *SOPS: GLOBE,,ph
04:14:32.14 [RX]: OK
04:14:32.17 CheckUserDirectory for: samsung SM-J700H []
04:14:32.19 Lade Userdatenbank: samsung SM-J700H []
04:14:32.30 LoadDatafile: pb_metadata.xml(2554 Bytes)
04:14:32.30 LoadDatafile: Phonebook.dat(28253 Bytes)
04:14:32.46 Kontakte geladen
04:14:32.47 LoadDatafile: Calls.dat(7193 Bytes)
04:14:32.47 ParseDialedCalls needed 0ms
04:14:32.59 Anrufe geladen
04:14:32.60 Sending broadcast
04:14:32.60 Organizer LoadUser DefaultTimeColWidth=141
04:14:32.62 LoadDatafile: Organizer.dat(45 Bytes)
04:14:32.62 LoadDatafile: cal_metadata.xml(509 Bytes)
04:14:32.62 Organizer geladen
04:14:32.62 LoadDatafile: notes_metadata.xml(114 Bytes)
04:14:32.62 Notizen geladen
04:14:32.62 Load SMS Data...
04:14:32.62 LoadDatafile: SMS.dat(228687 Bytes)
04:14:32.62 SMS - Datenbank wird geladen...
04:14:32.79 SMS Laden - Readfile: 0 Split: 0 Parse: 156 HandleMultiSMS: 0 Nachrichten: 1018
04:14:32.79 LoadDatafile: SMSArchive.dat(3139 Bytes)
04:14:32.79 SMS Archiv laden - Parse: 0
04:14:32.91 RefreshList (Archive): Addrows=16 Sort=0 MenuUpdate=0 Redraw=0
04:14:33.05 SMS Data Loaded...
04:14:33.05 SMS geladen
04:14:33.07 UPnP Device: P-660HN-T1A IGD
04:14:33.08 DoItemUpdate
04:14:33.10 DoItemUpdate fertig
04:14:33.10 DoItemUpdate
04:14:33.11 DoItemUpdate fertig
04:14:33.19 Hauptfenster fertig geladen
04:14:42.02 [RX]: *ALIVE: 0,98,13
04:14:52.02 [RX]: *ALIVE: 0,98,13
04:15:02.02 [RX]: *ALIVE: 0,98,13
04:15:12.02 [RX]: *ALIVE: 0,98,13
04:15:22.02 [RX]: *ALIVE: 0,98,13
04:15:32.02 [RX]: *ALIVE: 0,98,13
04:15:42.02 [RX]: *ALIVE: 0,98,13
04:15:52.02 [RX]: *ALIVE: 0,98,13
04:16:02.02 [RX]: *ALIVE: 0,98,13
04:16:12.02 [RX]: *ALIVE: 0,98,13
04:16:22.03 [RX]: *ALIVE: 0,98,13
04:16:32.03 [RX]: *ALIVE: 0,98,13
04:16:42.03 [RX]: *ALIVE: 0,98,13
04:16:52.03 [RX]: *ALIVE: 0,98,13
04:17:02.03 [RX]: *ALIVE: 0,98,13
04:17:12.03 [RX]: *ALIVE: 0,98,13
04:17:22.03 [RX]: *ALIVE: 0,98,13
04:17:32.04 [RX]: *ALIVE: 0,98,13
04:17:42.03 [RX]: *ALIVE: 0,98,13
04:17:52.03 [RX]: *ALIVE: 0,98,13
04:18:02.03 [RX]: *ALIVE: 0,98,13
04:18:12.03 [RX]: *ALIVE: 0,98,13
04:18:22.03 [RX]: *ALIVE: 0,98,13
04:18:32.03 [RX]: *ALIVE: 0,98,13
04:18:42.03 [RX]: *ALIVE: 0,98,13
04:18:52.04 [RX]: *ALIVE: 0,98,13
04:19:02.04 [RX]: *ALIVE: 0,98,13
04:19:12.04 [RX]: *ALIVE: 0,98,13
04:19:22.04 [RX]: *ALIVE: 0,98,13
04:19:32.04 [RX]: *ALIVE: 0,98,13
04:19:42.05 [RX]: *ALIVE: 0,98,13
04:19:52.04 [RX]: *ALIVE: 0,98,13
04:20:02.04 [RX]: *ALIVE: 0,98,13
04:20:12.04 [RX]: *ALIVE: 0,98,13
04:20:22.04 [RX]: *ALIVE: 0,98,13
04:20:32.04 [RX]: *ALIVE: 0,98,13
04:20:42.04 [RX]: *ALIVE: 0,98,13
04:20:52.05 [RX]: *ALIVE: 0,98,13
04:21:02.05 [RX]: *ALIVE: 0,98,13
04:21:12.05 [RX]: *ALIVE: 0,98,13
04:21:22.06 [RX]: *ALIVE: 0,98,13
04:21:32.04 [RX]: *ALIVE: 0,98,13
04:21:42.06 [RX]: *ALIVE: 0,98,13
04:21:48.49 Refresh ComDescriptions...
04:21:48.49 PORT: COM4 Enumerator=USB Displayed=Silicon Labs CP210x USB to UART Bridge InstanceID=USB\VID_10C4&PID_EA60\0001
04:21:52.06 [RX]: *ALIVE: 0,98,13
04:21:55.26 Device driver info:
04:21:55.26 Devices with ADB Interface:
04:21:55.27 ADB Devices:
04:21:55.27 Portable devices:
04:21:55.27 Unknown devices: Bluetooth Peripheral Device, Bluetooth Peripheral Device, <unknown device>, SMS/MMS Message Access
04:22:02.06 [RX]: *ALIVE: 0,98,13
04:22:12.06 [RX]: *ALIVE: 0,98,13
04:22:22.06 [RX]: *ALIVE: 0,98,13
04:22:32.06 [RX]: *ALIVE: 0,98,13
04:22:42.06 [RX]: *ALIVE: 0,98,13
04:22:52.06 [RX]: *ALIVE: 0,98,13
04:23:02.06 [RX]: *ALIVE: 0,98,13
04:23:12.06 [RX]: *ALIVE: 0,98,13
04:23:22.06 [RX]: *ALIVE: 0,98,13
04:23:32.06 [RX]: *ALIVE: 0,98,13
04:23:42.06 [RX]: *ALIVE: 0,98,13
04:23:52.07 [RX]: *ALIVE: 0,98,13
04:24:02.07 [RX]: *ALIVE: 0,98,13
04:24:12.07 [RX]: *ALIVE: 0,98,13
04:24:22.07 [RX]: *ALIVE: 0,98,13
04:24:32.07 [RX]: *ALIVE: 0,98,13
04:24:42.07 [RX]: *ALIVE: 0,98,13
04:24:52.07 [RX]: *ALIVE: 0,98,13
04:25:02.07 [RX]: *ALIVE: 0,98,13
04:25:12.07 [RX]: *ALIVE: 0,98,13
04:25:22.07 [RX]: *ALIVE: 0,98,13
04:25:32.07 [RX]: *ALIVE: 0,98,13
04:25:42.07 [RX]: *ALIVE: 0,98,13
04:25:52.07 [RX]: *ALIVE: 0,98,13
04:26:02.07 [RX]: *ALIVE: 0,98,13
04:26:05.13 Refresh ComDescriptions...
04:26:05.14 PORT: COM4 Enumerator=USB Displayed=Silicon Labs CP210x USB to UART Bridge InstanceID=USB\VID_10C4&PID_EA60\0001
04:26:12.09 [RX]: *ALIVE: 0,98,13
04:26:17.47 Device driver info:
04:26:17.47 Devices with ADB Interface:
04:26:17.49 ADB Devices:
04:26:17.49 Portable devices:
04:26:17.49 Unknown devices: Bluetooth Peripheral Device, Bluetooth Peripheral Device, <unknown device>, SMS/MMS Message Access

Is there a workaround?

Thank You.

Ritchie

I have the same problem on Windows 10 64bit
Wireless connection with android 6.0.1.

I have the same problem w10, 64bit - wired connection

Hmmm, strange. I also use W10-64bit and have no problems at all. Could it be a fresh install (of W10) was the answer? I know that you can upgrade from W7/8 but I then did a fresh install as it was a new computer (to me) I was on.

I am having the same issue with my Windows 7 64bit and my galaxy S5. This application used to work flawlessly, now it crashes as soon as it senses the phone. I have tried reinstalling both the phone and Windows apps. It crashes on both usb and wifi.

Here is the latest log on wifi:

Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.7
Datum: 5/19/2016

17:31:24.27 Windows Version=6.1
17:31:24.27 Setting Port: 999
17:31:24.27 Setting Baud: 115200
17:31:24.27 Avaiable Ports: COM1=\Device\Serial0;
17:31:24.27 Main Load frmSplash
17:31:24.28 Load frmSplash...
17:31:24.28 Show splash...
17:31:24.29 frmSplash geladen
17:31:24.75 Hauptfenster wird geladen
17:31:24.84 Sidebar fertig geladen
17:31:25.08 UC SMS wird geladen
17:31:25.10 UC Phonebook wird geladen
17:31:25.12 UC Phonebook fertig geladen
17:31:25.12 UC Calls wird geladen
17:31:25.13 UC Organizer wird geladen
17:31:25.18 Organizer initiated
17:31:25.20 Startpage=1
17:31:25.20 UC Filebrowser wird geladen
17:31:25.26 UC Filebrowser fertig geladen
17:31:25.26 UC AppBrowser wird geladen
17:31:25.27 UC Notes wird geladen
17:31:25.27 UC Calls wird geladen
17:31:25.45 Broadcaster started
17:31:25.45 Start UPnP Discovery
17:31:25.45 Sending broadcast
17:31:25.45 Try connecting to 192.168.0.20 (cached WifiIP)...
17:31:25.81 UPnP Device: COACH-PC: New Coach:
17:31:25.96 Sending broadcast
17:31:26.20 UPnP Device: COACH-PC: Battlefield:
17:31:26.48 Sending broadcast
17:31:26.48 UPnP Device: Netgear CG3000DV2
17:31:26.49 UPnP Device: WFADevice
17:31:26.54 SocketError: 10061 - Connection is forcefully rejected
17:31:26.64 UPnP Device: iMac
17:31:28.03 UPnP Device: Roku 2 XD - 12C1CF072361
17:31:30.46 Connect to Android failed!
17:31:30.46 bOpened=False
17:31:30.46 Failed to obtain the IP-address of the phone
SocketError: 10061 - Connection is forcefully rejected
17:31:30.46 Refresh ComDescriptions...
17:31:30.46 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
17:31:30.46 ErrMsg (Silent): Connection to phone could not be established:
Failed to obtain the IP-address of the phone
SocketError: 10061 - Connection is forcefully rejected
17:31:30.46 ShowBalloontip: MyPhoneExplorer - Error... - Connection to phone could not be established:
Failed to obtain the IP-address of the phone
SocketError: 10061 - Connection is forcefully rejected
17:31:30.49 Setting Lastuser: samsung SAMSUNG-SM-G900A [353919061418202]
17:31:30.50 PasswordCheck OK, check Userfolder, G_AppData=C:\Users\New Coach\AppData\Roaming\MyPhoneExplorer
17:31:30.50 CheckUserDirectory for: samsung SAMSUNG-SM-G900A [353919061418202]
17:31:30.50 Userfolder=C:\Users\New Coach\AppData\Roaming\MyPhoneExplorer\samsung SAMSUNG-SM-G900A [353919061418202]
17:31:30.50 ParseModell
17:31:30.50 Lade Userdatenbank: samsung SAMSUNG-SM-G900A [353919061418202]
17:31:30.63 LoadDatafile: pb_metadata.xml(77676 Bytes)
17:31:30.74 LoadDatafile: Phonebook.dat(37703 Bytes)
17:31:30.95 Kontakte geladen
17:31:30.96 LoadDatafile: Calls.dat(78763 Bytes)
17:31:31.02 ParseDialedCalls needed 15ms
17:31:31.43 Anrufe geladen
17:31:31.43 Organizer LoadUser DefaultTimeColWidth=135
17:31:31.44 LoadDatafile: Organizer.dat(15966 Bytes)
17:31:31.46 LoadDatafile: cal_metadata.xml(675 Bytes)
17:31:31.47 Organizer geladen
17:31:31.47 LoadDatafile: notes_metadata.xml(114 Bytes)
17:31:31.47 Notizen geladen
17:31:31.47 Load SMS Data...
17:31:31.47 LoadDatafile: SMS.dat(649975 Bytes)
17:31:31.48 SMS - Datenbank wird geladen...
17:31:32.00 SMS Laden - Readfile: 0 Split: 0 Parse: 514 HandleMultiSMS: 16 Nachrichten: 4902
17:31:32.00 LoadDatafile: SMSArchive.dat(145790 Bytes)
17:31:32.02 SMS Archiv laden - Parse: 16
17:31:32.45 RefreshList (Archive): Addrows=47 Sort=31 MenuUpdate=0 Redraw=0
17:31:32.96 SMS Data Loaded...
17:31:32.96 SMS geladen
17:31:33.63 Hauptfenster fertig geladen
17:31:33.73 Init Android Connection for future connect via WiFi
17:31:33.73 Start UPnP Discovery
17:31:33.74 UPnP Device: COACH-PC: New Coach:
17:31:33.74 UPnP Device: xxxxxxxxxxx:
17:31:33.74 UPnP Device: xxxxxxxxxxx
17:31:33.75 UPnP Device: Netgear CG3000DV2
17:31:33.75 UPnP Device: WFADevice
17:31:33.78 UPnP Device: xxxxxxx - 12C1CF072361
17:31:39.26 Refresh ComDescriptions...
17:31:39.27 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
17:31:40.86 Device driver info:
17:31:40.86 Devices with ADB Interface:
17:31:40.92 ADB Devices:
17:31:40.92 Portable devices: Compact Flash , MS/MS-Pro , SD/MMC , SM/xD-Picture
17:31:40.92 Unknown devices:

As a follow up my last successful sync was around 3/27/16. Since then I have been nothing but frustrated

Do the admins, developers or anyone have any possible answers on this?

USB: have you got the correct and latest ADB drivers for W10?
Wifi: have you turned off any firewalls you have and tested again? Does the phone connect to the internet OK whilst on wifi? Can you 'ping' the phone from your PC when both are on your network?

etc etc

I have same serious problem ever since I upgraded to Windows 10 (64 bit) and MPE 1.8.7.

MPE crashes about 3-4 times before the Multi-Sync runs through completely. It's very frustrating, and limits my syncs to max. once a day.

Phone is the HTC Desire Eye with Android 5.0.2 and client version 1.0.40

Maybe it's relevant, that Outlook 2007 is also running, but that has never caused any problems.

Is anyone reading this, or is this thread/software dead? MPE 1.8.7 has become unusable since I updated to Windows 10. Very frustrating, and I need to look for alternatives if there are no fixes. If anyone can help me, I will donate again immediately.

time2fly hat geschrieben:Is anyone reading this, or is this thread/software dead? MPE 1.8.7 has become unusable since I updated to Windows 10. Very frustrating, and I need to look for alternatives if there are no fixes. If anyone can help me, I will donate again immediately.

Well, noone who is having problems bothered to say whether they checked out any of my suggestions above to sort out your problems. So, yes, people are reading this thread AND asking questions to find out why you are having problems but you haven't replied.

I will say again, I am using W10-64bit, now updated to the 'anniversary' edition with all patches. I use Office 2010 with all patches and I have NO problems.

Hi,

I am a paid supporter of My Phone Explorer for some time now.

I just purchased a new Windows 10 system and My Phone Explorer crashes every time when i try and sync. It does not crash on my windows 8.1 system.

I have tried using all types of sync methods and have downloaded the latest version 1.8.7.

I have even tried compatibility mode for windows 8 and windows 7 with no success. The program will launch and connect, but when I go to sync, it just shows a box saying the program is not working and windows is trying to find a solution.

Then everything closes with no sync or error.

I should add, this has happened since the new windows 10 anniversary update and I did a new install to try and fix the problem.

Please advise.

Robert

It seems the crashes/restarts of Explorer windows on Windows 10 are caused by "Balloon help" SMS notifications. It's reproducible.

It crashes after "Balloon help" pops out, such as for new incoming SMS-es, or "refresh", etc. E.g. if "Balloon help" is active and there are new SMS-es in Inbox, crash can be caused on demand by right click on Inbox, and "Refresh view". Reproducible, crashes every time.

Namely, radio selections for "Message notifications":

Settings > Behaviour > Message notification > Disable/Popup Window/Balloon help.

No crashes after I changed to "Popup Window" or "Disable".

(Though pity, I really liked "Balloon help" SMS notifications.)

I've upgraded in July from Windows 7 to Windows 10 (64 bit) via "Windows10Upgrade9194.exe". Using MyPhoneExplorer 1.8.7. Android 4.4.2, Prestigio PAP5503DUO.

Hope this helps.

Goran Gasparovic hat geschrieben:It seems the crashes/restarts of Explorer windows on Windows 10 are caused by "Balloon help" SMS notifications. It's reproducible. .....

Not here it's not, sorry. I have 'balloon help' set and it works fine.

Not here it's not, sorry. I have 'balloon help' set and it works fine.

Ok, then maybe it's unique to my laptop, but it is reproducible. Could be my drivers or something. It crashes only when the "balloon" wants to pop out (new SMS or such). Turn off balloons, no crashes. Worked fine on Windows 7 before the upgrade.

Here:

https://www.youtube.com/watch?v=yOQ5-vD ... e=youtu.be

(PS: Wonderful program, MyPhoneExplorer! User since 2013. Thank you!)

Robertdol hat geschrieben:Hi,

I am a paid supporter of My Phone Explorer for some time now.

I just purchased a new Windows 10 system and My Phone Explorer crashes every time when i try and sync. It does not crash on my windows 8.1 system.

I have tried using all types of sync methods and have downloaded the latest version 1.8.7.

I have even tried compatibility mode for windows 8 and windows 7 with no success. The program will launch and connect, but when I go to sync, it just shows a box saying the program is not working and windows is trying to find a solution.

Then everything closes with no sync or error.

I should add, this has happened since the new windows 10 anniversary update and I did a new install to try and fix the problem.

Please advise.

Robert

I have been looking and still no answer or update to our crashing problem. Is anyone aware of any other program we can use?

I have donated for support of this program. It appears the developer is no longer going to support this or care that we have supported them and are left with empty promises.

Robert

I turned off the ballooon help as suggested - no change. MPE crashes randomly while in sync (2 out of 3 times), and sometimes even when I open settings. The crash is always without any message box. I have Windows 10 Ultimate, and all other applications work fine. Here's an excerpt of my logfile, right before it crashes during sync:

3:31:27.94 [RX]: OK
23:31:28.00 CheckUserDirectory for: HTC Desire EYE [355281061134117]
23:31:28.04 Lade Userdatenbank: HTC Desire EYE [355281061134117]
23:31:28.30 Sending broadcast
23:31:28.32 LoadDatafile: pb_metadata.xml(3782 Bytes)
23:31:28.33 LoadDatafile: Phonebook.dat(309717 Bytes)
23:31:28.85 Kontakte geladen
23:31:28.85 Got new Broadcast: 002915373C17162E1D095E5F42533F0F06333A1C1D1F19480B021E077B686B6E64415D5F500501050504756175696248405F5448054C78620E70013A2010010E453C6B75
23:31:28.86 UPnP Device: InternetGatewayDeviceV2 - FinkenBOX
23:31:28.86 LoadDatafile: Calls.dat(29458 Bytes)
23:31:28.90 ParseDialedCalls needed 16ms
23:31:29.25 Anrufe geladen
23:31:29.25 Organizer LoadUser DefaultTimeColWidth=113
23:31:29.28 LoadDatafile: Organizer.dat(145216 Bytes)
23:31:29.39 LoadDatafile: cal_metadata.xml(1766 Bytes)
23:31:29.51 Organizer geladen
23:31:29.51 LoadDatafile: Notes.dat(117676 Bytes)
23:31:29.53 LoadDatafile: notes_metadata.xml(114 Bytes)
23:31:29.61 Notizen geladen
23:31:29.62 Load SMS Data...
23:31:29.63 LoadDatafile: SMS.dat(1398697 Bytes)
23:31:29.63 SMS - Datenbank wird geladen...
23:31:31.55 SMS Laden - Readfile: 15 Split: 16 Parse: 1859 HandleMultiSMS: 32 Nachrichten: 7038
23:31:31.57 LoadDatafile: SMSArchive.dat(1963674 Bytes)
23:31:31.78 SMS Archiv laden - Parse: 234
23:31:32.30 UPnP Device: FinkenBOX
23:31:33.58 RefreshList (Archive): Addrows=688 Sort=187 MenuUpdate=0 Redraw=16
23:31:34.67 SMS Data Loaded...
23:31:34.67 SMS geladen
23:31:34.72 DoItemUpdate
23:31:34.77 DoItemUpdate fertig
23:31:34.80 DoItemUpdate
23:31:34.84 DoItemUpdate fertig
23:31:34.96 Hauptfenster fertig geladen
23:31:37.25 [RX]: *ALIVE: 1,67,99
23:31:42.75 Refresh ComDescriptions...
23:31:45.21 Fritzbox found by default Hostname
23:31:47.26 [RX]: *ALIVE: 1,67,99
23:31:50.78 Device driver info:
23:31:50.78 Devices with ADB Interface:
23:31:50.85 ADB Devices:
23:31:50.85 Portable devices: USB SM Reader , USB MS Reader , USB CF Reader , USB SD Reader
23:31:50.85 Unknown devices: <unknown device>

Just got a new phone - Samsung Galaxy S7. Installed MPE on the phone using Titanium Backup (from an S4 running a CM Marshmallow variant), linked via wifi and all works. Running W10 Home with all updates.

I also downloaded Odin and the latest USB driver set from the Samsung website and can connect fine, both with Odin and with MPE. And with MPE the sync with Outlook (2010) works fine with no crashes.

So, if you're crashing and using MPE are you using the latest USB drivers?

No problem here sing Win 10 64 bit and MPE latest version 1.8.7
Cheers
Gerry

Hi Dave,

So, if you're crashing and using MPE are you using the latest USB drivers?

How can I tell whether I am using the latest USB drivers?

(Btw, my "baloon" crashes happen via WIFI connection as well.)