How can i transfert may backup to an other phone?

Anmeldedatum: 01.02.2017 Beiträge: 3

Hello,
Your software works perfectly with the alcatel phones of the idol range.
I lost or stolen my idol 3 and redeemed an idol 4, I would like to transfer all the saved data to my new phone.
As they are recognized as different I can not achieve it.
I found nothing about it in the FAQs.
Do you have a solution,
thank you in advance Laughing

Verfasst am: Do Feb 02, 2017 12:16

Hello

If you made a backup of your old phone, you should be able to do a restore on the new one.

Regards

Anmeldedatum: 01.02.2017 Beiträge: 3

Thank you for your answer, my Gmail give me no alert for this one, I try and I come back and say, see you later

Anmeldedatum: 27.02.2017 Beiträge: 1

Hi, can i load a backup file without connet a phone?

Thanks!

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