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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Mo Dez 18, 2017 15:38 |
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Firstly, just wanted to say that MyPhoneExplorer is fantastic. I've been using it for a number of years now to speed up interactions with my phone. It's a massive time saver for me.
I've got this issue at the moment though where the orientation of the Control Phone screen and my actual phone screen are out of sync. Although the Control Phone screen is showing the actual phone desktop in the correct orientation, the window that it is in is 90 degrees out of sync, and hence the phone image is really stretched or really squeezed to fit into the available space. I've tried uninstalling both the phone app and the Windows application and neither has fixed it. I've also tried rotating the phone with and without the Control Phone screen enabled. Nothing I do brings them back into sync.
I'm using a Samsung Galaxy S8. This did happen once before using an old S4 and I did manage to fix it at the time, but I have no idea what I did back them to resolve it.
Has anyone else had this problem please, and is there a simple fix?
Cheers,
Steve. |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Do Dez 21, 2017 19:58 |
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Here are some screenshots of the issue:
Portrait:
Landscape:
I hope this helps!
Steve. |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Fr Dez 22, 2017 12:46 |
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I should also mention that I'm using Windows 10. |
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icke1954
Moderator
Anmeldedatum: 19.04.2014
Beiträge: 15818
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Verfasst am:
Fr Dez 22, 2017 13:19 |
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Hi, I can't help you.
Please send an E-Mail to FJ => Impressum |
_________________ Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 13.0
MPE Version 2.1 akt. Nightly / akt. MPE-Client Beta
Zuletzt bearbeitet von icke1954 am Mo März 16, 2020 23:02, insgesamt einmal bearbeitet |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Di Dez 26, 2017 19:07 |
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Thanks. I'll try that. Steve. |
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Der Geister
Anmeldedatum: 07.09.2017
Beiträge: 15
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Verfasst am:
Mo Apr 23, 2018 20:23 |
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I know this has been posted a while ago but I am experiencing the same situation for a while now.
Did you find any resolution on this that you can share? I have sent an email to Franz as suggested, hopefully I can share something if I hear back. |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Di Apr 24, 2018 00:23 |
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Upgrading both the phone app and the Windows app solved the problem for me. |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Di Apr 24, 2018 00:24 |
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P.S. If it works for you I recommend donating a small amount by way of thanks to the author. |
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Der Geister
Anmeldedatum: 07.09.2017
Beiträge: 15
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Verfasst am:
Di Apr 24, 2018 05:41 |
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steve333 hat Folgendes geschrieben: | Upgrading both the phone app and the Windows app solved the problem for me. |
I am running the latest version of both, so there is nothing for me to upgrade. |
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Der Geister
Anmeldedatum: 07.09.2017
Beiträge: 15
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Verfasst am:
Di Apr 24, 2018 05:41 |
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steve333 hat Folgendes geschrieben: | P.S. If it works for you I recommend donating a small amount by way of thanks to the author. |
That's really not your place to say, given that you don't know if I have or do already or not, so please let's keep it on topic. |
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steve333
Anmeldedatum: 18.12.2017
Beiträge: 7
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Verfasst am:
Di Apr 24, 2018 18:08 |
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Fair point, but it was only a suggestion. Apologies for any offence caused.
If you're already up to date with upgrading I recommend emailing FJ using the link further up this thread. |
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Der Geister
Anmeldedatum: 07.09.2017
Beiträge: 15
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Verfasst am:
Di Apr 24, 2018 22:42 |
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steve333 hat Folgendes geschrieben: | If you're already up to date with upgrading I recommend emailing FJ using the link further up this thread. |
I did already and he responded with a debug version for me to try and I will be installing it later to find out if the issue resolves so I can provide him feedback on it.
I will also ask him, if he want to share the solution to post it here for future users, or just wait until it is put into the next official release. |
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