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billybud
Gast
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 Verfasst am:
Do Dez 04, 2008 16:26 |
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when i double click the shortcut of MyPhoneExplorer on my desktop the "loading interface" picture appears but it stays there. I had v1.70 installed and a couple of weeks ago i cleaned my registry with ccleaner and TuneUp and after that i can't launch the application. I tried uninstalling, cleaning the registry again and installing the new 1.71 version but the problem remains...
any help please? |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Fr Dez 05, 2008 13:35 |
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Is there an errormessage behind the splash-sceen ? |
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billybud
Gast
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Fr Dez 05, 2008 17:50 |
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no, there's no error message at all....
are there any extra files that i should have installed? (like vbrun for example?) |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Fr Dez 05, 2008 17:55 |
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billybud
Gast
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Fr Dez 05, 2008 19:12 |
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i installed the two patches, then rebooted and explorer.exe crashed... ahhh! 
and rebooted for a second time - ok
but i still cannot run it... same condition, the splash screen appears and stays there... (for at least a minute - i use task manager to terminate the process) |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Fr Dez 05, 2008 19:54 |
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OK, go to Start-Run-%appdata%\MyPhoneExplorer-OK
You should find there a file called "general.ini". Open this file search for the line "ShowSplash=1" and replace it with "ShowSplash=0"
What happens now ? |
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billybud
Gast
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Fr Dez 05, 2008 20:08 |
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the file general.ini is completely empty!
there's a debug.txt file with these lines:
Logdatei MyPhoneExplorer
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Programmversion: 1.7.1
Datum: 5/12/2008
19:09:36.32 Setting Port:
19:09:36.32 Setting Baud:
19:09:36.32 Avaiable Ports: COM1=\Device\Serial0; COM2=\Device\Serial1;
19:09:37.25 frmSplash geladen
that's all my friend  |
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billybud
Gast
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Fr Dez 05, 2008 20:25 |
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sorry, i also tried this:
i had kept a backup of the Application Data\MyPhoneExplorer folder
so i took the old general.ini and overwrote the empty file and then changed the line to showsplash=0
no luck, the splash screen doesn't show up of course but still myphoneexplorer doesn't start. It is supposed to be running as i see in task manager (and it uses 50% of my cpu power...) but there's not even the tray icon there... |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Sa Dez 06, 2008 00:43 |
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Exactly 50% ? If you have a Dual-Core-PC then it could mean that MPE needs the whole PCU-Power for its Thread.
You said it happened directly after upgrading to SP3 ? Please take a look at this: http://www.fjsoft.at/forum/viewtopic.php?p=30327#30327
The thing about the accessrules for the registry. The thread was created cause install-problems, but it could be the same reason. |
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billybud
Gast
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Sa Dez 06, 2008 04:26 |
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the processor's use is between 48% and 50% and i have a P4 with hyperthreading technology -not dual core- (yes, rather old, but MPE used to run normally)
i tried the thing with the registry you suggested but it doesn't work 
no, it has nothing to do with ServicePack 3, i only cleaned the registry because i had uninstalled some applications that i didn't need anymore, and since then it doesn't start. CCleaner and TuneUp utilities found many ActiveX and COM registry errors, so maybe it has to do with this, or any files that were removed with the uninstalation (that's why i asked about the vb runtime)
photoshop doesn't start as well, if this can help, i personally exclude any hardware problem in any case. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Sa Dez 06, 2008 09:59 |
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OK, download and run this file.
Its a empty application which simply loads all Librarys which are also used from MyPhoneExplorer. May you get a errormessage when starting which shows us where we have to search the problem. |
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billybud
Gast
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Sa Dez 06, 2008 17:01 |
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i ran it and there were no error messages... |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
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Sa Dez 06, 2008 19:14 |
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Hmm - what happens if you rename the databasefolder of MyPhoneExplorer to "MyPhoneExplorer_backup" ? |
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billybud
Gast
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Sa Dez 06, 2008 19:29 |
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the same, it just creates another folder there ("MyPhoneExplorer") with the debug.tx file in it but no general.ini |
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billybud
Gast
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| Verfasst am:
Mo Dez 15, 2008 03:06 |
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