Trouble using MyPhoneExplorer after patching WinXP with SP3

Gast

Hello.

After applying SP3 to WinXP MyPhoneExplorer 1.7.0 did not start. It finished during "Loading interface..." without any error message.

Then I uninstalled MyPhoneExplorer 1.7.0 and installed MyPhoneExplorer 1.7.1.
MyPhoneExplorer 1.7.1 finished also during "Loading interface...", but now application error message (memory access violation) was issued:
"The instruction at ... The memory could not be "read""

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31498 Wohnort: Tirol

Are you logged in as Administrator ?
Try it with an exception in DEP (Data Execution Prevention) for MyPhoneExplorer.
Try to delete the databasefolder of MPE (%appdata%\MyPhoneExplorer). Backup this folder before.

Gast

Hello.

Thanks for the hints.

First I tried to delete the databasefolder of MPE (%appdata%\MyPhoneExplorer). It helped to make MyExplorer running, but after creating new %appdata% folder the error poped up again when I started MPE next time.

Yes, I am the local admin. I will continue with second hint concerning DEP.

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31498 Wohnort: Tirol

Zitat:

but after creating new %appdata% folder the error poped up again when I started MPE next time.

Did you connect to the phone already after the first working start ?
Does it help to delete only the file "general.ini" in the database-folder ?

Gast

Hello.

Sorry for later answer.
I have two news: good and bad one:-)
Good news is that MPE works again for me fine now.
Bad news is I do not know the reason.
The changes done to my computer were:
1. applied MS hotpatch for MS IExplorer
2. applied pack of MS Office hotpatches
I can not imagine any link between those patches and MPE...

However from my (stupid user's Smile

) point of view, the issue can be closed.

Best wishes to you for New Year 2009!

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