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Missing contact in MPE and Outlook

Verfasst: Fr 27. Feb 2009, 13:45
von wireplay
Hi,

I have a contact in my phone which is not showing in MPE or Outlook after several successful syncs.

Could you please advise how to go about solving this?

C902 - latest beta build of MPE.

Thanks,

Chris.

Verfasst: Fr 27. Feb 2009, 14:27
von weinbi
Does this contact contain any special characters?

Verfasst: Fr 27. Feb 2009, 14:39
von wireplay
no, the details are as follows. I will add x to replace 3 numbers though as I don't want to put someone's number online -)

NAME: Gary
HOME NUMBER: 017x72x80x2

that is is, very simple entry.

Verfasst: Fr 27. Feb 2009, 18:03
von FJ
Download the entire phonebook and then sync again (second button in the toolbar)

problem has reared its ugly head again

Verfasst: Mo 27. Apr 2009, 15:22
von wireplay
Hi FJ,

The last problem actually seemed to resolve itself as I had to add another contact with a similar name so updated the old one and then it synced.

But I now have several contacts which are in my phone and now also in MPE but even when I sync with Outlook, they are not in Outlook!

Can you please advise what I need to give you to resolve this issue?

Thanks.

Verfasst: Mo 27. Apr 2009, 15:24
von wireplay
actually, sorry, cancel this! It looks like it is actually my Outlook 2007 search index which is faulty - the numbers ARE in Outlook, but I cannot search for them :-) Sorry.