Cannot synchronise

Anmeldedatum: 09.04.2007 Beiträge: 5

When I downloaded my phone explorer everything worked fine first time. However, whenever I now try to synchronise with my phone i get the error message "could not open com4!"

Can you help me

Verfasst am: Mo Apr 09, 2007 14:09

Check your drivers and read the FAQ

Anmeldedatum: 09.04.2007 Beiträge: 5

I'm obviously thick. The first thing I checked was FAQ but I coildn't find a thread. I would still appreciate some help.

Verfasst am: Mo Apr 09, 2007 21:03

Ok, then i need more informations - as posted in the pinned Thread directly above: http://www.fjsoft.at/forum/viewtopic.php?t=118

Anmeldedatum: 09.04.2007 Beiträge: 5

MPE version is 1.5.9
Phone model is K750i
Connection is USB
Operating system is wi10:35:35.09 Setting Port: 4
10:35:35.09 Setting Baud: 921600
10:35:35.09 Avaiable Ports: COM3=\Device\k750mdm0; COM4=\Device\k750mdm1; COM5=\Device\k750obex0; COM6=\Device\k750mgmt0;
10:35:35.32 frmSplash geladen
10:35:35.92 Hauptfenster wird geladen
10:35:36.13 Sidebar fertig geladen
10:35:36.15 Farbschema wurde gelesen
10:35:36.23 UC SMS wird geladen
10:35:36.29 UC Phonebook wird geladen
10:35:36.32 UC Phonebook fertig geladen
10:35:36.32 UC Calls wird geladen
10:35:36.40 UC Organizer wird geladen
10:35:36.51 DoItemUpdate
10:35:36.54 DoItemUpdate fertig
10:35:36.63 Cleardetails...
10:35:36.63 Cleardetails fertig
10:35:36.67 UC Notes wird geladen
10:35:36.68 UC Calls wird geladen
10:35:36.73 Setting Lastuser: Sony Ericsson K750 [354376014727354]
10:35:36.73 Lade Userdatenbank: Sony Ericsson K750 [354376014727354]
10:35:36.73 GMT Einstellungen geladen
10:35:36.75 InfoSMS geladen
10:35:36.75 Notizeintrag gesetzt
10:35:37.06 Kontakte geladen
10:35:37.10 DoItemUpdate
10:35:37.13 DoItemUpdate fertig
10:35:37.15 Organizer geladen
10:35:37.15 Notizen geladen
10:35:37.15 SMS - Datenbank wird geladen...
10:35:37.15 SMS Laden - Readfile: 0 Split: 0 Parse: 0 HandleMultiSMS: 0 Nachrichten: 3
10:35:37.17 SMS geladen
10:35:37.20 Anrufe geladen
10:35:37.26 Hauptfenster fertig geladen
10:35:38.51 Avaiable Ports: COM3=\Device\k750mdm0; COM4=\Device\k750mdm1; COM5=\Device\k750obex0; COM6=\Device\k750mgmt0;
10:35:38.51 Neue COM-Bibliothek wird verwendet
10:35:40.54 Cleardetails...
10:35:40.54 Cleardetails fertig
10:35:43.85 Terminate Subclass
10:35:43.85 Unload Iconlib
10:35:43.85 Terminate Tray
10:35:43.85 Killing temporary Files
10:35:43.85 Terminate: Calls
10:35:43.87 Terminate: PB
10:35:43.88 Terminate: Notes
10:35:43.88 Terminate: Organizer
10:35:43.90 Terminate: SMS
10:35:43.90 ClosePort
10:35:43.90 Form_QueryUnload -> Ende
10:35:43.90 Unload: frmSplash
10:35:43.90 Form_Unload -> Ende
ndows XP - SP2
Log:

Verfasst am: Di Apr 10, 2007 19:19

Enable the option "stable connection", then try to connect and after this post the logfile again.

Anmeldedatum: 09.04.2007 Beiträge: 5

It seems to be working OK now thank you.
log:

Programmversion: 1.5.9
Datum: 10/04/2007

20:16:41.76 Setting Port: 6
20:16:41.76 Setting Baud: 921600
20:16:41.76 Avaiable Ports: COM3=\Device\k750mdm0; COM4=\Device\k750mdm1; COM5=\Device\k750obex0; COM6=\Device\k750mgmt0;
20:16:41.85 frmSplash geladen
20:16:42.18 Hauptfenster wird geladen
20:16:42.37 Sidebar fertig geladen
20:16:42.38 Farbschema wurde gelesen
20:16:42.46 UC SMS wird geladen
20:16:42.51 UC Phonebook wird geladen
20:16:42.54 UC Phonebook fertig geladen
20:16:42.54 UC Calls wird geladen
20:16:42.63 UC Organizer wird geladen
20:16:42.71 DoItemUpdate
20:16:42.75 DoItemUpdate fertig
20:16:42.84 Cleardetails...
20:16:42.84 Cleardetails fertig
20:16:42.85 UC Notes wird geladen
20:16:42.85 UC Calls wird geladen
20:16:42.92 Setting Lastuser: Sony Ericsson K750 [354376014727354]
20:16:42.92 Lade Userdatenbank: Sony Ericsson K750 [354376014727354]
20:16:42.92 GMT Einstellungen geladen
20:16:42.92 InfoSMS geladen
20:16:42.92 Notizeintrag gesetzt
20:16:43.26 Kontakte geladen
20:16:43.29 DoItemUpdate
20:16:43.32 DoItemUpdate fertig
20:16:43.34 Organizer geladen
20:16:43.34 Notizen geladen
20:16:43.34 SMS - Datenbank wird geladen...
20:16:43.34 SMS Laden - Readfile: 0 Split: 0 Parse: 0 HandleMultiSMS: 0 Nachrichten: 3
20:16:43.35 SMS geladen
20:16:43.38 Anrufe geladen
20:16:43.45 Hauptfenster fertig geladen
20:16:47.26 Avaiable Ports: COM3=\Device\k750mdm0; COM4=\Device\k750mdm1; COM5=\Device\k750obex0; COM6=\Device\k750mgmt0;
20:16:47.26 Kompatibilitätsmodus aktiviert !
20:16:47.26 Port 6 wird geöffnet...
20:16:47.26 Einstellungen werden gesetzt (921600, N, 8, 1)
20:16:47.26 Puffer werden gesetzt...(8192)
20:16:47.26 Settimeout: RT=2000 WT=200
20:16:47.76 Port 6 wurde geöffnet !
20:16:47.76 [TX]: AT+CGSN
20:16:47.78 [RX]: AT+CGSN
20:16:47.78 [RX]: 354376014727354
20:16:47.79 [RX]: OK
20:16:47.79 Settimeout: RT=15000 WT=1000
20:16:47.81 [TX]: AT+CGMI
20:16:47.82 [RX]: AT+CGMI
20:16:47.82 [RX]: Sony Ericsson
20:16:47.82 [RX]: OK
20:16:47.84 [TX]: ATI
20:16:47.85 [RX]: ATI
20:16:47.85 [RX]: Sony Ericsson K750
20:16:47.85 [RX]: OK
20:16:47.87 [TX]: AT+CSCS="UTF-8"
20:16:47.88 [RX]: AT+CSCS="UTF-8"
20:16:47.88 [RX]: OK
20:16:47.90 [TX]: ATI3
20:16:47.92 [RX]: ATI3
20:16:47.92 [RX]: Sony Ericsson USB WMC Modem
20:16:47.92 [RX]: OK
20:16:47.93 Alle Verbindungsaktionen beendet
20:16:47.93 Suche Memorystick: C:\ D:\ E:\ F:\ G:\
20:16:47.93 Suche abgeschlossen: G:\
20:16:47.98 [TX]: AT*EOBEX
20:16:47.98 [RX]: AT*EOBEX
20:16:47.98 [RX]: CONNECT
20:16:48.00 OBEX Connect: 4096 Bytes Paketgröße, Target:
20:16:48.00 [TX]: 80 00 1A 10 00 10 00 46 00 13 F9 EC 7B C4 95 3C 11 D2 98 4E 52 54 00 DC 9E 09
20:16:48.01 [RX]: A0 00 1F 10 00 10 00 CB 00 00 00 01 4A 00 13 F9 EC 7B C4 95 3C 11 D2 98 4E 52 54 00 DC 9E 09
20:16:48.01 Connection ID:1
20:16:48.01 Paketgröße: 4096, maximal möglich:4096
20:16:48.01 OBEX SetPath:
20:16:48.03 [TX]: 85 00 08 02 00 01 00 03
20:16:48.03 [RX]: A0 00 03
20:16:48.03 OBEX SetPath:
20:16:48.04 [TX]: 85 00 08 02 00 01 00 03
20:16:48.04 [RX]: A0 00 03
20:16:48.06 OBEX GetFolderListing
20:16:48.06 [TX]: 83 00 1C 42 00 19 78 2D 6F 62 65 78 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 00
20:16:48.09 Rückgabe ReadFile: 253 - angefordert wurden: 285 Bytes
20:16:48.09 [RX]: A0 01 1F CB 00 00 00 01 49 01 17 3C 3F 78 6D 6C 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 20 65 6E 63 6F 64 69 6E 67 3D 22 55 54 46 2D 38 22 3F 3E 0D 0A 3C 21 44 4F 43 54 59 50 45 20 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 53 59 53 54 45 4D 20 22 6F 62 65 78 2D 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 2E 64 74 64 22 3E 0D 0A 3C 21 2D 2D 0D 0A 20 58 4D 4C 20 43 6F 64 65 72 2C 20 41 70 72 20 31 30 20 32 30 30 36 2C 20 32 31 3A 30 33 3A 32 38 2C 20 28 43 29 20 32 30 30 31 20 53 6F 6E 79 20 45 72 69 63 73 73 6F 6E 20 4D 6F 62 69 6C 65 20 43 6F 6D 6D 75 6E 69 63 61 74 69 6F 6E 73 20 41 42 20 0D 0A 2D 2D 3E 0D 0A 3C 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 20 76 65 72 73 69 6F 6E 3D 22 31 2E 30 22 3E 3C 66 6F 6C 64 65 72 20 6E 61 6D 65 3D 22 50 68 6F 6E 65 20 6D 65 6D 6F 72 79 22 2F 3E 0D 0A 3C 2F 66 6F 6C 64 65 72 2D 6C 69 73 74 69 6E 67 3E 0D 0A
20:16:48.10 Suche Memorystick: C:\ D:\ E:\ F:\ G:\
20:16:48.10 Suche abgeschlossen: G:\
20:16:48.10 Cleardetails...
20:16:48.10 Cleardetails fertig
20:16:48.12 Updatecommands...
20:16:48.12 Updatecommands fetig.
20:16:48.21 Cleardetails...
20:16:48.21 Cleardetails fertig
20:16:48.25 Updatecommands...
20:16:48.25 Updatecommands fetig.
20:16:51.21 OBEX Disconnect
20:16:51.21 [TX]: 81 00 03
20:16:51.23 [RX]: A0 00 03
20:16:51.23 Disconnect hat funktioniert
20:16:51.23 Lese noch den OK-String
20:16:51.23 [RX]: OK

Verfasst am: Mi Apr 11, 2007 09:06

You use COM6 now - this works but the port is very slow. COM3 or COM4 are the right ports. maybe this ports are blocked from the PC-Suite. Please read also this FAQ. Its german but there are some screenshots how it should be.

Regards FJ

Anmeldedatum: 09.04.2007 Beiträge: 5

Thank you for your patience and help.

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