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joan
Gast
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 Verfasst am:
Sa März 29, 2008 03:54 |
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hi . i installed the latest version of my explorer. after running it, it says runtime error 372. Failed to load control 'phonebook' from. your version may be outdated..
in what way can i fix it?
thanks in advance.. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32050
Wohnort: Tirol
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Sa März 29, 2008 09:16 |
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Did you install MyPhoneExplorer with Admin-Rights ?
Which OS do you use ? |
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joan
Gast
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Sa März 29, 2008 13:09 |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32050
Wohnort: Tirol
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Sa März 29, 2008 15:06 |
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Did you install MyPhoneExplorer with Admin-Access ? |
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joan
Gast
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So März 30, 2008 09:21 |
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I have logged in as computer administrator when i installed it  |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32050
Wohnort: Tirol
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So März 30, 2008 13:03 |
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OK, then download this Test-Tool and run it to find out which file causes the error. A errormessage should appear - post the content of the errormessage. |
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joan
Gast
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So März 30, 2008 16:46 |
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component 'ccrpDtp6.ocx or one of its dependencies not currently registered. a file is missing or invalid
___________________________________________________
Thank you |
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manitougs
Moderator
Anmeldedatum: 04.12.2007
Beiträge: 543
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So März 30, 2008 17:18 |
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Hi
Look into the folder C:\Programme\MyPhoneExplorer\DLL
Is the file in this folder?
lg mani |
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joan
Gast
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Mo März 31, 2008 04:52 |
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yes, the folder contains that file |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32050
Wohnort: Tirol
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Mo März 31, 2008 06:05 |
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Then try to register it manually (Drag&Drop it to C:\WINDOES\system32\regsvr32.exe
There is also a depency to ccrpUCW6.dll . This file should be also there. |
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