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GD61
Anmeldedatum: 18.04.2013
Beiträge: 44
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Verfasst am:
Mo Apr 21, 2014 12:45 |
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Hi,
My Phone Explorer ran nicely for several months on my PC Windows 7 x64 bits and with Outlook 2013.
Today I got 2 error messages:
fjsoft SGrid Control.
Run-time error '440'
Automation error
MyPhoneExplorer.
Run-time error '372':
Failed to load control 'PhoneBook' from. Your version of may be outdated. Make sure you are using the version of the control that was provided with your application.
NB: I did not change anything on my PC for weeks excepted the replacement of a screen shot software: Snagit by Greenshot and then by FastStone Capture.
Please help !
Thanks in advance |
_________________ GD61 |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31478
Wohnort: Tirol
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Verfasst am:
Do Apr 24, 2014 00:00 |
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Restart your PC
This messages can appear when you restart MPE very often in the same Windows Session |
_________________ Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.
Bitte benutzt auch die Forum-Suche bzw. die FAQ |
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GD61
Anmeldedatum: 18.04.2013
Beiträge: 44
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Verfasst am:
Fr Apr 25, 2014 14:05 |
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Hi,
I restarted my PC several times but with no avail : always the same errors.
Please help efficiently !
Thanks |
_________________ GD61 |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31478
Wohnort: Tirol
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Verfasst am:
Sa Apr 26, 2014 01:03 |
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OK, then try a reinstall of MyPhoneExplorer |
_________________ Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.
Bitte benutzt auch die Forum-Suche bzw. die FAQ |
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GD61
Anmeldedatum: 18.04.2013
Beiträge: 44
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Verfasst am:
Sa Apr 26, 2014 09:11 |
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Thanks a lot! That worked!
What could be the cause of that issue?
Thanks again |
_________________ GD61 |
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gkln
Anmeldedatum: 10.08.2013
Beiträge: 12
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Verfasst am:
Sa Apr 26, 2014 21:01 |
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FJ hat Folgendes geschrieben: | OK, then try a reinstall of MyPhoneExplorer |
Same situation, same error-msgs. (W732EN).
Reinstallation helped also in my case. Thx. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31478
Wohnort: Tirol
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Verfasst am:
Mi Mai 28, 2014 20:45 |
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Hmm, if reinstalling helped then it seems to be a library conflict with another software. Please search your PC for the filename "SSubTmr6.dll" and tell me the paths were the file is located. |
_________________ Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.
Bitte benutzt auch die Forum-Suche bzw. die FAQ |
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gkln
Anmeldedatum: 10.08.2013
Beiträge: 12
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Verfasst am:
Mi Mai 28, 2014 23:03 |
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FJ hat Folgendes geschrieben: | Hmm, if reinstalling helped then it seems to be a library conflict with another software. Please search your PC for the filename "SSubTmr6.dll" and tell me the paths were the file is located. |
At present there is only one in "C:\Program Files\MyPhoneExplorer\DLL"
BUT: The Problem arose in April and was solved in April 2014 by reinstalling the MPE. In the meantime - midth of May - I had to reinstall the whole W732EN bc. of problems with the UMBusenumerator. One day I found, that SonyEricson PC Companion could not synchronize any more my J105i Naite Cellphone. At this time I found that _all_ my USB devices were marked with a small yellow exclamation mark in the device Manager and I was not able any more to install any USB driver. Nevertheless, though there were with all USB devices those yellow exclamation marks, some of my USB-devices still worked, also MPE with my Samsung Note GT-N7000, USB-Sticks and Scanner, but not , for example, the SE PC Companion. After many hours search for a solution for this Problem I finally gave up and reinstalled the complete System At the Moment I see two UMBusenumerators and one UM-Bus-Stamm-Busenumerator in the device Manager and all works fine.
Many thanks for your Support!
Sorry for the mismatch of upper- and lower case words, my System is set to german and this Editor here changes letters to capitals beyond my influence. |
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