MyPhoneExplorer Crashes on SMS Backup

Anmeldedatum: 30.12.2011 Beiträge: 15 Wohnort: Bris Vegas

Hi Guys I have encountered an issue with SMS Backup, please HELP!!!

Each time I go to Create Backup from Menu I run backup by having everything ticked e.g. Contacts, Events, Tasks, SMS, once the Bar reaches to SMS, MyPhoneExplorer crashes and pops a message saying MyPhoneExplorer has encountered a problem and needs to close. I then click on Details of the Error it reads as per below:

AppName: myphoneexplorer.exe AppVer: 1.8.0.6 ModName: ntdll.dll
ModVer: 5.1.2600.6055 Offset: 00002caf

I am using Android phone. I have also tried to run backup just for SMS only by ticking SMS Backup and I get the same Error message.

If someone can resolve this for me that would be greatly appreciated.

Verfasst am: Do Sep 04, 2014 23:16

Please send me the logfile directly after the crash via email (Start->Run->%appdata%\MyPhoneExplorer\Debug.txt)

As workaround you can import the backupfile into the SMS-Archive of MPE. From there you can upload the messages to the phone.

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