Autor |
Nachricht |
darkhorsedre
Anmeldedatum: 08.01.2016
Beiträge: 8
Wohnort: UK
|
Verfasst am:
Di Mai 01, 2018 19:19 |
|
Hi guys,
My issue is that the client has started to crash recently when it was fine before.
When I perform a manual sync (as usual) MPE crashes. Outlook and the pst open fine.
after installing the nightly patch I found in another post and checking some other things, it now lags a bit on startup (connect on startup is disabled) then crashes when I try to manually connect over wifi. this is how i always did it.
The Outlook (2013) data and application seems fine and the logs didn't seem to show anything particular.
I have installed some windows updates recently and other apps, but a hard crash is hard to gauge especially when this application has worked fine for years until now.
Any ideas?
I'm running windows 7 ultimate x64, latest important updates.
outlook 2013.
samsung S8 (stock Android 7.0).
Myphone explorer 1.8.8 nightly.
Great job on the app btw - my favourite to date! |
_________________ Samsung S8 - stock - unlocked uk
Windows ultimate x64 |
|
|
|
darkhorsedre
Anmeldedatum: 08.01.2016
Beiträge: 8
Wohnort: UK
|
Verfasst am:
Sa Mai 05, 2018 13:00 |
|
Bump |
_________________ Samsung S8 - stock - unlocked uk
Windows ultimate x64 |
|
|
|
darkhorsedre
Anmeldedatum: 08.01.2016
Beiträge: 8
Wohnort: UK
|
Verfasst am:
Di Mai 15, 2018 17:52 |
|
in case anyone does look at this, I updated to 1.8.9, same issue.
even changed from wifi to usb, no change:
here's the new log:
Code: | Logdatei MyPhoneExplorer
************************
Programmversion: 1.8.9
Datum: 15/05/2018
16:49:24.87 Windows Version=6.1
16:49:24.87 Setting Port: 999
16:49:24.87 Setting Baud: 115200
16:49:24.87 Avaiable Ports: COM1=\Device\Serial1; COM3=\Device\Serial0; COM4=\Device\ssudmdm0000;
16:49:24.87 Main Load frmSplash
16:49:24.88 Load frmSplash...
16:49:25.80 Hauptfenster wird geladen
16:49:25.97 Sidebar fertig geladen
16:49:26.18 UC SMS wird geladen
16:49:26.27 UC Phonebook wird geladen
16:49:26.35 UC Phonebook fertig geladen
16:49:26.35 UC Calls wird geladen
16:49:26.58 UC Organizer wird geladen
16:49:26.76 Organizer initiated
16:49:26.81 Startpage=1
16:49:26.82 UC Filebrowser wird geladen
16:49:26.95 UC Filebrowser fertig geladen
16:49:26.95 UC AppBrowser wird geladen
16:49:26.97 UC Notes wird geladen
16:49:27.00 UC Calls wird geladen
16:49:27.04 Setting Lastuser: samsung SM-G950F [imei]
16:49:27.05 PasswordCheck OK, check Userfolder, G_AppData=C:\Users\xxx\AppData\Roaming\MyPhoneExplorer
16:49:27.05 CheckUserDirectory for: samsung SM-G950F [imei]
16:49:27.05 Userfolder=C:\Users\xxx\AppData\Roaming\MyPhoneExplorer\samsung SM-G950F [imei]
16:49:27.05 ParseModell
16:49:27.08 Lade Userdatenbank: samsung SM-G950F [imei]
16:49:27.30 LoadDatafile: pb_metadata.xml(6297 Bytes)
16:49:27.31 LoadDatafile: Phonebook.dat(75378 Bytes)
16:49:28.16 Kontakte geladen
16:49:28.18 LoadDatafile: Calls.dat(44651 Bytes)
16:49:28.22 ParseDialedCalls needed 15ms
16:49:28.88 Anrufe geladen
16:49:28.88 Organizer LoadUser DefaultTimeColWidth=122
16:49:29.02 LoadDatafile: Organizer.dat(1333297 Bytes)
16:49:30.16 LoadDatafile: cal_metadata.xml(1002 Bytes)
16:49:30.88 Organizer geladen
16:49:30.91 LoadDatafile: Notes.dat(31970 Bytes)
16:49:30.92 LoadDatafile: notes_metadata.xml(169 Bytes)
16:49:30.95 Notizen geladen
16:49:30.96 Load SMS Data...
16:49:30.96 LoadDatafile: SMS.dat(2136170 Bytes)
16:49:30.97 SMS - Datenbank wird geladen...
16:49:32.73 SMS Laden - Readfile: 16 Split: 0 Parse: 1716 HandleMultiSMS: 47 Nachrichten: 10257
16:49:33.42 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
16:49:34.52 SMS Data Loaded...
16:49:34.52 SMS geladen
16:49:34.60 Version check...
16:49:35.13 Hauptfenster fertig geladen
16:49:35.22 Init Android Connection for future connect via WiFi
16:49:35.22 Start UPnP Discovery
16:49:35.22 Broadcaster started
16:49:35.30 UPnP Device: ARRIS TG2492LG-85 Router
16:49:35.95 UPnP Device: WFADevice
16:49:36.97 Got new Broadcast: 002915373C17162E1D095E5F42533F0F06333A1C1D1F3A3B405F51522E31362B2F484A594B4804081E047D606B6E62480F585040020400067563716A6B48475F190A535D43432337650C1E543452504974
16:49:37.00 UPnP Device: <computername>: xxx:
16:49:37.01 Refresh ComDescriptions...
16:49:37.01 PORT: COM1 Enumerator=ACPI Displayed=Communications Port InstanceID=ACPI\PNP0501\1
16:49:37.01 PORT: COM3 Enumerator=PCI Displayed=Intel(R) Active Management Technology - SOL InstanceID=PCI\VEN_8086&DEV_1C3D&SUBSYS_047E1028&REV_04\3&11583659&0&B3
16:49:37.01 MODEM: COM4 Enumerator=USB Displayed=SAMSUNG Mobile USB Modem FriendlyName=SAMSUNG Mobile USB Modem InstanceID=USB\VID_04E8&PID_6860&MODEM\7&3514C1A&0&0001
16:49:39.25 Device driver info:
16:49:39.25 Devices with ADB Interface: SAMSUNG Android ADB Interface
16:49:39.29 ADB Devices: SAMSUNG Android ADB Interface
16:49:39.29 Portable devices: SM-G950F
16:49:39.29 Unknown devices: |
|
_________________ Samsung S8 - stock - unlocked uk
Windows ultimate x64 |
|
|
|
FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
|
Verfasst am:
Do Mai 31, 2018 18:08 |
|
Please send me the COMPLETE logfile directly after the crash happened via email. You have to open it manually: Win-Key+R -> %appdata%\MyPhoneExplorer\Debug.txt ->OK |
_________________ Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.
Bitte benutzt auch die Forum-Suche bzw. die FAQ |
|
|
|
darkhorsedre
Anmeldedatum: 08.01.2016
Beiträge: 8
Wohnort: UK
|
Verfasst am:
Do Mai 31, 2018 19:58 |
|
FJ hat Folgendes geschrieben: | Please send me the COMPLETE logfile directly after the crash happened via email. You have to open it manually: Win-Key+R -> %appdata%\MyPhoneExplorer\Debug.txt ->OK |
Sent!
Danke,
DHD |
_________________ Samsung S8 - stock - unlocked uk
Windows ultimate x64 |
|
|
|
FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31498
Wohnort: Tirol
|
Verfasst am:
Fr Jun 01, 2018 06:51 |
|
Thankyou for the logfile. Are you using the software "Zemana AntiLogger" if yes - uninstall it because Zemana kills MyPhoneExplorer as soon as the IMEI from the phone is read. Otherwise it seems like a firewall issue - MyPhoneExplorer does not crash - it gets killed. |
_________________ Ich bitte um Verständnis daß ich aufgrund des hohen Aufkommens im Forum und meines zeitlichen Rahmens nichtmehr jeden Thread im Forum persönlich lesen bzw. beantworten kann.
Bitte benutzt auch die Forum-Suche bzw. die FAQ |
|
|
|
darkhorsedre
Anmeldedatum: 08.01.2016
Beiträge: 8
Wohnort: UK
|
Verfasst am:
Fr Jun 01, 2018 09:46 |
|
FJ hat Folgendes geschrieben: | Thankyou for the logfile. Are you using the software "Zemana AntiLogger" if yes - uninstall it because Zemana kills MyPhoneExplorer as soon as the IMEI from the phone is read. Otherwise it seems like a firewall issue - MyPhoneExplorer does not crash - it gets killed. |
You're good! I did install Zemana, but I disabled & closed it when testing.. after reading this I uninstalled and it: yep, MPE working as it should!
Thanks for looking into this - another donation coming soon! |
_________________ Samsung S8 - stock - unlocked uk
Windows ultimate x64 |
|
|
|
|