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Simon_y7



Anmeldedatum: 03.12.2011
Beiträge: 95
Wohnort: Portland, Maine, US

BeitragVerfasst am: Mo Jul 01, 2019 03:51 Antworten mit ZitatNach oben

In the past, there were moderators that read the complaints and offered solutions. Five are listed at the top, including FJ. Where are they? I emailed FJ directly and no reply.

This has been much used and an incredibly useful software. Even now, I haven't been able to find a replacement that does everything that MyPhoneExplored does. But it's becoming increasingly unreliable.

Sad.
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Koelner



Anmeldedatum: 11.10.2012
Beiträge: 1605
Wohnort: Deutschland

BeitragVerfasst am: Mo Jul 01, 2019 08:55 Antworten mit ZitatNach oben

Well, it seems there has been a misunderstanding.
Moderators in this forum are stil here but their job is it to moderate the forum.
Help with technical issues should come from all users here.
FJ is a private man and no company and sometimes it takes a while for him to answer.

You say the MPE is becoming increasingly unreliable. That´s new to me.
And to be blunt, 99% of all mentioned problems in this forum are users fault and not due to problmes with the MPE.

_________________
Nur Geduld! Mit der Zeit wird aus Gras Milch.
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taparoles



Anmeldedatum: 01.12.2011
Beiträge: 48

BeitragVerfasst am: Mo Jul 01, 2019 10:15 Antworten mit ZitatNach oben

I agree with Koelner on that one.

My last question on this forum is unanswered for almost 2 months now, but I don't complain.
Why ?
Because most people does not pay anything to FJ for this wonderful software.

So, if someone is not satisfied about MPE, he can ask for a refound, and will get back the full amount of dollar/euro that he paid : zero.
Twisted Evil
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TomInBP



Anmeldedatum: 30.06.2019
Beiträge: 3

BeitragVerfasst am: Mo Jul 01, 2019 13:34 Antworten mit ZitatNach oben

Koelner hat Folgendes geschrieben:
And to be blunt, 99% of all mentioned problems in this forum are users fault and not due to problmes with the MPE.


To be blunt, I hope you will never ever be employed in a customer facing capacity in any company I will ever do business with.

So if a problem is with using MPE, then it is not a problem? What kind of pathetic attitude is that?
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Koelner



Anmeldedatum: 11.10.2012
Beiträge: 1605
Wohnort: Deutschland

BeitragVerfasst am: Mo Jul 01, 2019 17:41 Antworten mit ZitatNach oben

TomInBP hat Folgendes geschrieben:
I hope you will never ever be employed in a customer facing capacity in any company I will ever do business with.

Thanks, I appreciate that. This assurance makes my work easier.

But if you´re changing your attitude, let me know. Maybe we could solve your recent problem from another thread, which, by the way, was also caused by the user and not by the MPE.

_________________
Nur Geduld! Mit der Zeit wird aus Gras Milch.
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Simon_y7



Anmeldedatum: 03.12.2011
Beiträge: 95
Wohnort: Portland, Maine, US

BeitragVerfasst am: Di Jul 02, 2019 03:22 Antworten mit ZitatNach oben

Koelner hat Folgendes geschrieben:
Well, it seems there has been a misunderstanding.
Moderators in this forum are stil here but their job is it to moderate the forum.
Help with technical issues should come from all users here.
FJ is a private man and no company and sometimes it takes a while for him to answer.

You say the MPE is becoming increasingly unreliable. That´s new to me.
And to be blunt, 99% of all mentioned problems in this forum are users fault and not due to problmes with the MPE.


With all respect, Koelher, let's face it -- users here can rely only on the expertise of people like FJ and you and not on each other's uninformed guesswork.
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Simon_y7



Anmeldedatum: 03.12.2011
Beiträge: 95
Wohnort: Portland, Maine, US

BeitragVerfasst am: Di Jul 02, 2019 03:27 Antworten mit ZitatNach oben

taparoles hat Folgendes geschrieben:
I agree with Koelner on that one.

My last question on this forum is unanswered for almost 2 months now, but I don't complain.
Why ?
Because most people does not pay anything to FJ for this wonderful software.

So, if someone is not satisfied about MPE, he can ask for a refound, and will get back the full amount of dollar/euro that he paid : zero.
Twisted Evil


I agree with you that users should pay FJ for his work. I have and would do so again, but the Donate button has disappeared. Please bring it back!
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Simon_y7



Anmeldedatum: 03.12.2011
Beiträge: 95
Wohnort: Portland, Maine, US

BeitragVerfasst am: Di Jul 02, 2019 14:57 Antworten mit ZitatNach oben

The Donate button is here:

https://www.fjsoft.at/en/downloads.php
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AnrDaemon



Anmeldedatum: 04.11.2013
Beiträge: 17

BeitragVerfasst am: So Jul 28, 2019 20:48 Antworten mit ZitatNach oben

Koelner hat Folgendes geschrieben:
Well, it seems there has been a misunderstanding.
Moderators in this forum are stil here but their job is it to moderate the forum.

If moderators are here, then why there's so much spam?
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Koelner



Anmeldedatum: 11.10.2012
Beiträge: 1605
Wohnort: Deutschland

BeitragVerfasst am: Mo Jul 29, 2019 07:02 Antworten mit ZitatNach oben

AnrDaemon hat Folgendes geschrieben:
If moderators are here, then why there's so much spam?

The forum is seen daily and spam is constantly deleted.
What are you refering to?

_________________
Nur Geduld! Mit der Zeit wird aus Gras Milch.
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