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mpeus



Anmeldedatum: 18.09.2021
Beiträge: 5
Wohnort: UK

BeitragVerfasst am: Sa Sep 18, 2021 14:58 Antworten mit ZitatNach oben

Contacts now only offers 'Google'.
I thought I saw it offer Phone or SIM when I first installed the program.
Why has it changed?

What does it mean by Google? Is the program somehow getting my contacts from Google?
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icke1954
Moderator


Anmeldedatum: 19.04.2014
Beiträge: 12631

BeitragVerfasst am: Sa Sep 18, 2021 15:40 Antworten mit ZitatNach oben

You are probably referring to the contact accounts your cell phone provides.
MyPhoneExplorer can only synchronize the contact accounts provided by the mobile phone system.

Our program does not support contacts of the SIM card.

If you only want to save the contacts locally on your mobile phone, install yourself MyLocalAccount
After the installation the account has to be activated: Handy =>Settings => Accounts =>Add

_________________
Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 11.0
MPE Version 1.9.0 akt. Nightly / akt. MPE-Client
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mpeus



Anmeldedatum: 18.09.2021
Beiträge: 5
Wohnort: UK

BeitragVerfasst am: Sa Sep 18, 2021 16:12 Antworten mit ZitatNach oben

Thanks. I should have mentioned that I'm using a Nokia 6.
I can only assume I must have seen the Phone/SIM option in another program.
I'm still puzzled why the contacts are labelled 'Google'. Is MPE fetching the list from there?

My purpose is to copy contacts and messages from my phone to my desktop, before changing my phone.

I still have no idea how I would copy them back to a new phone!
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icke1954
Moderator


Anmeldedatum: 19.04.2014
Beiträge: 12631

BeitragVerfasst am: Sa Sep 18, 2021 17:09 Antworten mit ZitatNach oben

mpeus hat Folgendes geschrieben:
I'm still puzzled why the contacts are labelled 'Google'. Is MPE fetching the list from there?


So once again: Our program only transfers those contacts whose contact account you have activated under Phone => MPE-Client => Settings => contact-accounts to sync .

_________________
Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 11.0
MPE Version 1.9.0 akt. Nightly / akt. MPE-Client
Benutzer-Profile anzeigenPrivate Nachricht sendenE-Mail senden
mpeus



Anmeldedatum: 18.09.2021
Beiträge: 5
Wohnort: UK

BeitragVerfasst am: Sa Sep 18, 2021 17:24 Antworten mit ZitatNach oben

On my phone I found MyPhoneExplorer Client | Settings | Contact-accounts to sync. I unticked Google, leaving Phone ticked.
This doesn't seem to have made any difference to the desktop display. It still shows Google under Contacts.

It is tricky without a manual!
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icke1954
Moderator


Anmeldedatum: 19.04.2014
Beiträge: 12631

BeitragVerfasst am: Sa Sep 18, 2021 17:28 Antworten mit ZitatNach oben

mpeus hat Folgendes geschrieben:
This doesn't seem to have made any difference to the desktop display. It still shows Google under Contacts.

Please use MPE => Contacts => Blue arrow (Download entire)

_________________
Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 11.0
MPE Version 1.9.0 akt. Nightly / akt. MPE-Client
Benutzer-Profile anzeigenPrivate Nachricht sendenE-Mail senden
mpeus



Anmeldedatum: 18.09.2021
Beiträge: 5
Wohnort: UK

BeitragVerfasst am: Sa Sep 18, 2021 19:59 Antworten mit ZitatNach oben

Now it says Phone under Contacts.
But when I click the blue arrow, a box saying Downloading phonebook appears for a moment, then nothing else happens.
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icke1954
Moderator


Anmeldedatum: 19.04.2014
Beiträge: 12631

BeitragVerfasst am: Sa Sep 18, 2021 20:22 Antworten mit ZitatNach oben

Yes, of course, your contacts are all in the Google account.
- You should backup or export the contacts from the Google account
- Import or restore to the phone account
- Then delete the Google contacts

_________________
Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 11.0
MPE Version 1.9.0 akt. Nightly / akt. MPE-Client
Benutzer-Profile anzeigenPrivate Nachricht sendenE-Mail senden
mpeus



Anmeldedatum: 18.09.2021
Beiträge: 5
Wohnort: UK

BeitragVerfasst am: Sa Sep 18, 2021 21:09 Antworten mit ZitatNach oben

Sorry to be dim, but are you saying there are no contacts in my phone at all? That Google has somehow tricked me into giving it all my contacts, and has deleted them from my phone?

But why has the Google link on the left under Contacts disappeared? I had exported them with your Current List option to my desktop.
Why isn’t that option still there? I can't see any contacts in MPE now.
Even though they are still showing on my phone.

Working blind, I have downloaded contacts from my google account (Google Takeout). this includes some images and a file called All Contacts.vcf
Some time later I got a notification on my phone saying a download was ready. I thought I had already downloaded it. But anyway, there are no instructions.
How would I get them into my phone if I want to?

Why do they still show in my phone, but not in MSE?

I am doing all this because I am about to change phone provider and I just wanted to make sure I did not lose contacts and text messages.
I can't believe how difficult all this is. And stressful. So I hope you can help!
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icke1954
Moderator


Anmeldedatum: 19.04.2014
Beiträge: 12631

BeitragVerfasst am: Sa Sep 18, 2021 23:15 Antworten mit ZitatNach oben

I'm sorry I don't understand you
Your contacts are currently all on the Google contact account and of course they are also displayed on your mobile phone.
If you want to switch phones anyway, you should...

- Activate the Google account again under Phone => MPE-Client => Settings => contact-accounts to sync
- Then MPE = Contacts = Blue arrow (Download entire) again
- Save the contacts via MPE = Extras = Create Backup

_________________
Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab 4 Android 10.0
Samsung Galaxy S20 / Android 11.0
MPE Version 1.9.0 akt. Nightly / akt. MPE-Client
Benutzer-Profile anzeigenPrivate Nachricht sendenE-Mail senden
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