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milt2007
Gast
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 Verfasst am:
Mi Nov 21, 2007 16:17 |
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Hello.
I just try to install the program under Vista Enterprise, but when the installation is almost at the end, a error appears with the message:"MyPhoneExplorer_Setup_1.6.4.exe has stopped working...".
What can I do to fix the problem?
Thanks. |
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franklee628
Anmeldedatum: 21.11.2007
Beiträge: 7
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Mi Nov 21, 2007 16:26 |
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| milt2007 hat Folgendes geschrieben: | Hello.
I just try to install the program under Vista Enterprise, but when the installation is almost at the end, a error appears with the message:"MyPhoneExplorer_Setup_1.6.4.exe has stopped working...".
What can I do to fix the problem?
Thanks. |
By any chance have you disabled the UAC function? Or if you think it's not safe to do so, try to run the install with administrator rights. I am runing on Ultimate and it works fine. |
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Gast
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Mi Nov 21, 2007 18:02 |
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| franklee628 hat Folgendes geschrieben: | | By any chance have you disabled the UAC function? Or if you think it's not safe to do so, try to run the install with administrator rights. I am runing on Ultimate and it works fine. |
I try your suggestion. Unfortunately it not work for me.
Any other help?
Thanks. |
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milt2007
Anmeldedatum: 21.11.2007
Beiträge: 14
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Mi Nov 21, 2007 18:14 |
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[quote="Anonymous"]| franklee628 hat Folgendes geschrieben: | | By any chance have you disabled the UAC function? Or if you think it's not safe to do so, try to run the install with administrator rights. I am runing on Ultimate and it works fine. |
During the installation process, at installation of file "ShellMGR.dll" the setup process chrashes and the error message appears. |
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franklee628
Anmeldedatum: 21.11.2007
Beiträge: 7
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Mi Nov 21, 2007 18:48 |
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[quote="milt2007"]| Anonymous hat Folgendes geschrieben: | | franklee628 hat Folgendes geschrieben: | | By any chance have you disabled the UAC function? Or if you think it's not safe to do so, try to run the install with administrator rights. I am runing on Ultimate and it works fine. |
During the installation process, at installation of file "ShellMGR.dll" the setup process chrashes and the error message appears. |
Have you tried disabling the UAC feature? Or you just tired to run it as administrator? |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31497
Wohnort: Tirol
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Mi Nov 21, 2007 19:12 |
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Also add an exception for the setupfile in the Windows DEP-List |
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milt2007
Anmeldedatum: 21.11.2007
Beiträge: 14
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Mi Nov 21, 2007 19:30 |
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| FJ hat Folgendes geschrieben: | | Also add an exception for the setupfile in the Windows DEP-List |
Ya... I already do this too...but nothing. |
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milt2007
Anmeldedatum: 21.11.2007
Beiträge: 14
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Mi Nov 21, 2007 20:19 |
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I tried all this things one by one and all together. But, unfortunatly, without success.  . Very pity. I like very much this program and I use it (in XP Pro until now) every day. FJ, do you think is there something you can to do to correct the problem.
Anyway, thank you very much. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31497
Wohnort: Tirol
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Mi Nov 21, 2007 23:24 |
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Just as info for me: Does the installer create the MyPhoneExplorer-Directory in C:\Programs\MyPhoneExplorer and does this folder contain files ? |
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milt2007
Anmeldedatum: 21.11.2007
Beiträge: 14
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Do Nov 22, 2007 00:17 |
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| FJ hat Folgendes geschrieben: | | Just as info for me: Does the installer create the MyPhoneExplorer-Directory in C:\Programs\MyPhoneExplorer and does this folder contain files ? |
No. I try to install the program in another disk (F:\Program Files\MyPhoneExplorer) and the folder does not contain precedent files. |
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Gast
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Do Nov 22, 2007 04:39 |
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fails for me when installing to c:\Program Files\MyPhoneExplorer on Vista as well. (also at shellmgr.dll... you might wanna try invoking "regsvr32 /s shellmgr.dll" instead of using NSIS's RegDLL function... if it crashes it won't bring down the whole installer with it)
In the meantime I've used Universal Extractor (http://www.msfn.org/board/index.php?showtopic=62418&st=0) to extract the necessary files to the proper folders and then regsvr32'ed them.
keep up the good work FJ  |
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franklee628
Anmeldedatum: 21.11.2007
Beiträge: 7
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Do Nov 22, 2007 04:40 |
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| milt2007 hat Folgendes geschrieben: | | FJ hat Folgendes geschrieben: | | Just as info for me: Does the installer create the MyPhoneExplorer-Directory in C:\Programs\MyPhoneExplorer and does this folder contain files ? |
No. I try to install the program in another disk (F:\Program Files\MyPhoneExplorer) and the folder does not contain precedent files. |
milt2007, I've done a research on google, there is a possiblity that ShellMGR.dll was considered as an torjan by some antivirus software, try disable it temporarily and give a try. |
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milt2007
Anmeldedatum: 21.11.2007
Beiträge: 14
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Do Nov 22, 2007 12:03 |
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Ok Guys. Finally, I solve the problem changed the DEP (Data Execution Prevention) option.
I report my fix for others that may have the same problem: simply, go on Control Panel ->System-> Advanced System Settings -> Advanced Tab -> Performance -> Settings ->Data Execution Prevention tab and choose the option "Turn on DEP for essential program and services only" and restart your machine.
Maybe it is not the best for security in vista, but in this way, the installation complete its work and the program run fine.
Thank you all for the help. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 31497
Wohnort: Tirol
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Do Nov 22, 2007 13:31 |
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To disable this is not a real security-risk. I bought a new PC last month with preinstalled vista and there this option was disable by default |
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