Outlook Sync --> Disappearance of "0"

Anmeldedatum: 08.11.2025 Beiträge: 1

Hello FJ Soft team,

I would like to inform you that I have noticed something new for some time now when syncing certain contacts whose phone numbers begin with a "0".

Indeed, the "0" before the phone number disappears after synchronization, as shown in the following example:

--> Phone Number in Outlook (Office 2021 version):
+226 0101020203

--> Phone Number on Android (Samsung A04E / Huawei Y7):
+226 101020203

And, the same issue is observed on the MyPhoneExplorer platform where the visible number is:
+226 101020203

Thank you in advance for your help in this matter.

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17816

The area code +226 for Burkina Faso is not normally followed by a "0". MPE corrects this automatically during input.

Workaround:
Use the alternative area code "00226" and omit the space: 002260101020203

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