Lotus notes problem

Gast

When I select Lotus Notes and Advanced in sync. setup the program crashes. Is this a know bug?

Verfasst am: Fr Apr 04, 2008 11:08

Which version ?

Gast

Lotus Notes is version 6.5 and your SW is 1.6.6

/Jesper

Verfasst am: Mo Apr 07, 2008 17:58

Please download the current beta and try it again. If crash -> post the logfile

Gast

The program still crashes, but I can't find any log file. Also there is no entry in the Event viewer.
Thank you for the quick responses - looking forward to hearing from you again ...

/Jesper

Verfasst am: Mo Apr 07, 2008 21:52

You can open the logfile if you type this into Start->Run: %appdata%\MyPhoneExplorer\Debug.txt

Gast

OK that worked Wink

Here it comes ...

Logdatei MyPhoneExplorer
************************
Programmversion: 1.6.6
Datum: 07-04-2008

21:47:52.85 Setting Port: 9
21:47:52.85 Setting Baud: 921600
21:47:52.85 Avaiable Ports: COM1=\Device\Serial0; COM3=Winachsf0; COM9=\Device\BthModem1; COM10=\Device\BthModem0; COM15=\Device\Oxser0;
21:47:52.96 frmSplash geladen
21:47:53.40 Hauptfenster wird geladen
21:47:53.62 Sidebar fertig geladen
21:47:53.62 Farbschema wurde gelesen
21:47:53.68 UC SMS wird geladen
21:47:53.72 UC Phonebook wird geladen
21:47:53.76 UC Phonebook fertig geladen
21:47:53.76 UC Calls wird geladen
21:47:53.80 UC Organizer wird geladen
21:47:53.90 DoItemUpdate
21:47:53.91 DoItemUpdate fertig
21:47:53.91 Setcalendar True
21:47:53.91 expbar_Termine_caption_set
21:47:53.91 expbar_AUFGABEN_removed
21:47:53.93 Did the rest
21:47:53.93 SetCalendar OK
21:47:53.94 Organizer initiated
21:47:53.94 Startpage=1
21:47:53.94 Startpage set
21:47:53.94 UC Filebrowser wird geladen
21:47:53.96 UC Filebrowser: Images werden geladen...
21:47:53.96 UC Filebrowser: Icons Haupttoolbar geladen
21:47:53.96 UC Filebrowser: Icons Detailtoolbar geladen
21:47:53.96 UC Filebrowser: Icons PLaylisttoolbar geladen
21:47:53.96 Lade Ordnericon
21:47:53.96 Lade Laufwerkicon
21:47:53.96 Lade sonstige Icons...
21:47:53.96 Lade Treeviewicons...
21:47:53.97 UC Filebrowser: Icons Listview geladen
21:47:53.97 UC Filebrowser: Sprachdaten werden geladen...
21:47:53.99 Winpreview exists=True
21:47:53.99 UC Filebrowser fertig geladen
21:47:53.99 UC Notes wird geladen
21:47:54.01 UC Calls wird geladen
21:47:54.08 Setting Lastuser: Sony Ericsson K790 [352206015702043]
21:47:54.08 Lade Userdatenbank: Sony Ericsson K790 [352206015702043]
21:47:54.08 GMT Einstellungen geladen
21:47:54.10 InfoSMS geladen
21:47:54.10 Notizeintrag gesetzt
21:47:54.33 Kontakte geladen
21:47:54.37 DoItemUpdate
21:47:54.40 DoItemUpdate fertig
21:47:54.41 Organizer geladen
21:47:54.41 Notizen geladen
21:47:54.41 Load SMS Data...
21:47:54.41 SMS - Datenbank wird geladen...
21:47:54.49 SMS Laden - Readfile: 0 Split: 0 Parse: 78 HandleMultiSMS: 0 Nachrichten: 238
21:47:54.55 RefreshList (Archive): Addrows=0 Sort=0 MenuUpdate=0 Redraw=0
21:47:54.55 SMS Data Loaded...
21:47:54.55 SMS geladen
21:47:54.58 Anrufe geladen
21:47:54.62 Hauptfenster fertig geladen
21:48:05.05 fSyncContactSettings_Activate
21:48:05.07 Lotus Initapplication...

Verfasst am: Di Apr 08, 2008 12:35

Hmmm - does it also happen if you want to start a sync with Lotus (you can Abort the sync before MPE mnakes changes) ?

Gast

Then it says 'Connection to Lotus Notes failed', but the program does not crash ...

Gast

... from debug file:

14:06:13.69 Lotus Initapplication...
14:06:16.46 Error in cSyncObject (InitApplication): Err=-2147417848 SyncApp=Lotus
14:06:16.47 ErrMsg: Connection to Lotus Notes failed!

14:06:23.27 OBEX Disconnect
14:06:23.27 [TX]: 81 00 03
14:06:23.35 [RX]: A0 00 03
14:06:23.35 Disconnect hat funktioniert
14:06:23.35 Lese noch den OK-String
14:06:23.36 Lotus Terminate

Verfasst am: Di Apr 08, 2008 18:14

Please download the beta once more and try it again (same link)

Gast

I have the exact same problem. I downloaded the Beta and tried it but no luck.

From log file:
22:28:14.53 ErrMsg: Folder structure from Lotus Notes could not be listed!

22:28:23.31 Lotus Initapplication...

22:28:25.36 LotusSession loaded

22:28:25.36 Error in InitApplication (cLotus) : -2147217504 Notes error: Could not open the ID file

This error is appearing in all sorts of sync apps I've tried (Sony Ericsson PC Suite, XTND Connect, Mobile Masters Corporate). Spending two whole days on this I don't know what to do anymore.

I'm starting to think this is a Vista problem rather than Notes / Sync App. Maybe UAC is the culprit?!

Can I manually give input to MyPhoneExplorer? The normal setting for Notes would be running Local with a scheduled sync to the server. As far as I can tell MyPhoneExplorer does not recognize "Local" as the server!?

My setup:

Windows Vista Enterprise SP1
Lotus Notes 7.0.2
MyPhoneExplorer 1.6.6 (+ Beta download)

Any tips will be GREATLY appreciated.

Thanks

Gast

I have heard from Sony Ericsson that our notes.ini could be pointing to the wrong server!?! Can this be checked and logged as a more specific error?
In my notes.ini it says: MailServer=CN=STLN20B/O=Company Name/C=DK
When I check in notes it says: STLN20B/Company Name/DK

Hope this helpes ...

/Jesper

Gast

... and by the way, the new gives the same error:

08:45:35.39 Lotus Initapplication...
08:45:37.92 Error in cSyncObject (InitApplication): Err=-2147417848 SyncApp=Lotus
08:45:37.92 ErrMsg: Connection to Lotus Notes failed!

08:45:39.52 OBEX Disconnect
08:45:39.52 [TX]: 81 00 03
08:45:39.59 [RX]: A0 00 03
08:45:39.59 Disconnect hat funktioniert
08:45:39.59 Lese noch den OK-String
08:45:39.61 Lotus Terminate

Gast

Just a small update ...

After disabling UAC in Vista and reconfiguring Lotus Notes (had to create a new Lotus Notes profile since the old one was hidden somewhere byh UAC) MyPhoneExplorer is able to find and synchronize everything!

Sony Ericsson PC Suite 3.2 also found Lotus Notes and its databases but destroyed a lot of appointments (adding funny characters to the subject, location and notes) when synchronizing.

UAC is a good idea but as long as all software vendors don't know how to use it, it's just a pain in the you-know-where.

A small glitch though. The first Multi-Sync always works fine. Running it again without restarting Notes or MyPhoneExplorer makes both apps hang.

Thanks

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