C902 Current Problem list with MPE

Anmeldedatum: 19.01.2009 Beiträge: 19

Hi,

I managed to get the Sony Suite to log! I am afraid this is a really LONG log as I had to do a full sync before I sent the text, it was the only was to get PortMon to log!

So you know, I sent EXACTLY the same text message as I sent with MyPhoneExplorer (see my previous post for that log).

The Sony log is SO big that it will not upload, so can I email it to you?

Thanks,

Chris.

Verfasst am: Do Feb 19, 2009 22:08

Please send both logfiles zipped to me via email. You can see my mailaddy at the bottom of every post.

EDIT: I got the logfiles already Wink

. It will take some time until i have checked them...

Verfasst am: Fr Feb 20, 2009 01:56

The PC-Suite got also no answer from the phone - same as MPE. Maybe the PC-Suite reports in general no error when sending sms...
Can you do one more test for me ?
- turn of "Stable connection" in MyPhoneExplorer
- start portmon and switch the Hex-Mode off (in our case the ASCII-Mode is much better)
- connect with MPE and try again to send a sms with more than 160 chars.
- then log the PC-Suite and try also to send a sms with more than 160 chars. It would be interesting how the PC-Suite handles it if there are more messages to send and the connection breaks after the first one

then send again both logfiles to me via email

Anmeldedatum: 19.01.2009 Beiträge: 19

Hi,

Yeah, that is my experience with PC Suite in general, it is very flaky and constantly disconnects from my phone in general use (did with my W880i as well).

I will redo the test and send it through to you shortly.

Really appreciate your help on this, hopefully we can get it sorted as I know a lot of users are having problems with the c902 - good old sony! Sad

Thanks,

Chris.

Gast

Hello, I heart a lot of very good feedback on MPE - and even more in comparison with SE Software! Now I am starting to use a SE C902 - and in this - and other - threads I read a lot about some problems with SMS and this phone. I wonder if there are more problems / issues? I think FJ wrote that in general his MPE should work with the SE C902... In case there are even more troubles - I like MPE already now and I might switch to another phone, like the SE K770i. Best regards /P

Verfasst am: Sa Feb 21, 2009 21:25

Take a look at the first post of this thread. These are all known problems, but they does not appear on all C902. The K770 made up to yet no problems.

Anmeldedatum: 19.01.2009 Beiträge: 19

Hi,

I have done a LOAD of testing and think that I have found the problem - cables and USB ports! I am not sure why this only occus with the C902 and not my W880i on the same cables and same ports, but here are my findings. If you think a log of working cables and bad cables helps, then please let me know and I will send you the logs.

1. Grey USB cable DCU-60 works 100% of the time for me. Either on a hub or direct into the laptop.
2. The DCU-65 works SOME of the time, but rarely in a USB hub.
3. A 3rd party cable never works!

Now the thing that is interesting is that this is ONLY for SMS, Sync etc works without a problem on EVERY cable above, photo transfer all fine etc. JUST SMS that is the issue.

I hope that helps some other people out - play with your cables, try an old DCU-60 (greay cable) and try plugging in ONLY the phone (disconnect all other USB devices where you can).

As I said, if you want logs of any of these different setups, please let me know and I will get them to you ASAP!

Now I have this working, I will be donating - thanks for all your assistance so far!

Cheers,

Chris.

Verfasst am: Mo Feb 23, 2009 18:46

This is really interesting - i thought always that the grey cable makes more problems cause its longer and it has no magnetic core (=more signal loss).

It happens only while sending SMS cause the phone does need a littlebit more power at this moment and then the signal is too low to reach MyPhoneExplorer or other softwares on USB.

Anmeldedatum: 19.01.2009 Beiträge: 19

looks like I am hunting for the old style longer cable! Smile

If you need any logs, let me know.

Thanks,

Chris.

Verfasst am: Mo Feb 23, 2009 23:29

Logs are not usefully here cause i think its a pure hardware-story. It will be interesting if this solution works also for other users...

Anmeldedatum: 19.01.2009 Beiträge: 19

And just to make things more confusing, the cable that doesnt work at home, works at work on the same hub setup! AGGHHH! Anyway, I appear to have it working now, so if anyone else is having issues with the C902, mess about with your cables and hubs etc. I assure you you will eventually find a combination that works!

Thanks again FJ for all your help - I have just donated 20 euros towards your work from my work account totalsurf.co.uk via paypal.

May I suggest you put something prominent on your site as to how to donate as the only place I could find a link was in the software itself - you should nag people a little more to support your fantastic software Smile

Chris.

Verfasst am: Di Feb 24, 2009 19:07

Very thanks for the bountiful donation Wink

Zitat:

May I suggest you put something prominent on your site as to how to donate as the only place I could find a link was in the software itself - you should nag people a little more to support your fantastic software

You are right, a second Paypal-Button on a better place would help...
The "Nag-Screen" in MPE can be disabled after 5 times showing. Personally i hate nagscreens and i think if a user does not want donate me after 5 times using MPE then he will never do it.

Anmeldedatum: 19.01.2009 Beiträge: 19

no problem, it's well worth it!

I think a donate button the web site homepage would be good.

how about a nag every 20 launches - that would not annoy me as a user, in fact, I had some software which did it every 10 weeks or so and it reminded me and I did eventually pay for it Smile

Verfasst am: Di Feb 24, 2009 22:23

Zitat:

how about a nag every 20 launches

Nope. myPhoneExplorer should be used without limitations cause its FREEWARE. i need the donations - thats right but i don't want to beg for it.

Anmeldedatum: 19.01.2009 Beiträge: 19

fair enough Smile

and good for you

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