FJ Software

Based on the suggestion in the thread I linked to I uninstalled and reinstalled the app from the Google Play Store and then access was restored. My device is a Google Pixel 4 XL running Android 11. Sounds like for some reason the update to 11 cased the issue but reinstalling the app restored the ...

Hey... I got a response in my thread that might assist you. Resolved the issue for me. Good luck!

https://www.fjsoft.at/forum/viewtopic.php?t=33512



[quote="swooph"]Hi guys

Pixel 3 - definitely backed up before but now returning me this message when i try to multisync my photos

should be ...

Yes... I had recently updated. Uninstalling and reinstalling the Android app resolved the issue. Thank you for your help!

Bump... Anyone?

I have the same problem. I posted as well in another thread and have had no response.

I'm using Windows 10 and a Google Pixel 4 XL with the latest OS available.

https://www.fjsoft.at/forum/viewtopic.php?t=33512

My Files section shows Internal storage and System storage but when I click either it says "This folder is empty." I used to be able to access for transferring photos, music, and other files. Is this a known issue with either MyPhoneExplorer or Android? Or did some setting get messed up for me?