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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 03, 2007 16:44 |
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If I disconnect my phone from my pc when MyPhoneExplorer is running then try to reconnect I get the above error. I still get it if MyPhoneExplorer is not running before I connect the phone.
I am using a W850i. |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32067
Wohnort: Tirol
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Di Apr 03, 2007 17:04 |
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Activate "stable Connection", then you'll get a better errormessage |
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kirkie
Anmeldedatum: 26.02.2007
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Di Apr 03, 2007 17:16 |
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| FJ hat Folgendes geschrieben: | | Activate "stable Connection", then you'll get a better errormessage |
All it says is COM 7 could not be opened. Port cannot be found |
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FJ
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Anmeldedatum: 15.02.2006
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Wohnort: Tirol
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Di Apr 03, 2007 18:52 |
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There is something wrong with the drivers, do you use the USB-Cable ? |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 03, 2007 19:01 |
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| FJ hat Folgendes geschrieben: | | There is something wrong with the drivers, do you use the USB-Cable ? |
Yes I do.... |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
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Wohnort: Tirol
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Di Apr 03, 2007 19:15 |
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This problem has basicly nothing to do with MyPhoneExplorer. Normally the drivers of the USB-Cable make the virtual ports visible on every reconnect. Open the windows devicemanager and go to "Modems", then disconnect/reconnect the phone and look what happens. |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 03, 2007 19:19 |
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| FJ hat Folgendes geschrieben: | | This problem has basicly nothing to do with MyPhoneExplorer. Normally the drivers of the USB-Cable make the virtual ports visible on every reconnect. Open the windows devicemanager and go to "Modems", then disconnect/reconnect the phone and look what happens. |
Where do I find device manager? |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32067
Wohnort: Tirol
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Di Apr 03, 2007 19:20 |
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system control panel->system->hardware->device manager |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 03, 2007 19:22 |
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| FJ hat Folgendes geschrieben: | | This problem has basicly nothing to do with MyPhoneExplorer. Normally the drivers of the USB-Cable make the virtual ports visible on every reconnect. Open the windows devicemanager and go to "Modems", then disconnect/reconnect the phone and look what happens. |
The page refreshes, but nothing changes..... |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
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Wohnort: Tirol
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Di Apr 03, 2007 19:59 |
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Try another USB-Port, reinstall the drivers, restart the pc,.... |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Mi Apr 04, 2007 14:40 |
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| FJ hat Folgendes geschrieben: | | Try another USB-Port, reinstall the drivers, restart the pc,.... |
Do I have to delete the old drivers 1st and if so how? Do I get the drivers from the disc that came with the phone? |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 10, 2007 11:48 |
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Still getting the same problem |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
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Wohnort: Tirol
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Di Apr 10, 2007 18:21 |
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Ok, if you followed my instructions then my knowledge goes to the end. |
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kirkie
Anmeldedatum: 26.02.2007
Beiträge: 167
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Di Apr 10, 2007 18:27 |
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| kirkie hat Folgendes geschrieben: | | FJ hat Folgendes geschrieben: | | Try another USB-Port, reinstall the drivers, restart the pc,.... |
Do I have to delete the old drivers 1st and if so how? Do I get the drivers from the disc that came with the phone? |
Can you advise with this? |
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FJ
Site Admin
Anmeldedatum: 15.02.2006
Beiträge: 32067
Wohnort: Tirol
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Mi Apr 11, 2007 08:01 |
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Yes - deinstall the installed drivers. Delete it. Then disconnect your phone from the cable, insert the SE-CD and connect your phone again. Windows should ask for the drivers, they are located on the CD in the subfolder Drivers/DCU-60 |
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