Multi-sync hangs at "Refresh message folders"

[Ramon]

On 8 April 2020 I updated MPE from 1.8.12 to 1.8.14, and MyPhoneExplorer Client from 1.0.70 to 1.0.72. Since then, sometimes the multi-sync goes wrong during "Refresh message folders" at "Initiating sync...". It hangs for about a minute, and then an error pops up: "OBEX Errorcode: 00 - Phone didn't answer, Timeout".

I have never experienced this issue before this update.

This issue occors about once every 5 multi-syncs.

I restarted both my PC and my phone: Did not fix the issue.

I've not found a timeout setting: Not in MPE, and not in MPE Client.

Windows 10 Pro 64 bit 1903 - Outlook 2016 32 bit - MPE 1.8.14 - Client 1.0.72 - WiFi - OnePlus 3T Android 8.0.0

[Ramon]

This issue might be related to the messages issue in 1.8.13. But I'm using 1.8.14 and client 1.0.72. I even skipped 1.8.13.


Windows 10 Pro 64 bit 1903 - Outlook 2016 32 bit - MPE 1.8.14 - Client 1.0.72 - WiFi - OnePlus 3T Android 8.0.0

[FJ]

Hi Ramon

Please test if the issue is fixed in the current beta of the app: https://www.fjsoft.at/mpeclient.apk

Many thanks for your help

[Ramon]

Hi FJ,

Thanks for the beta version of the app. I installed it, and I did 15 multi-syncs: no issues at all.


Windows 10 Pro 64 bit 1903 - Outlook 2016 32 bit - MPE 1.8.14 - Client 1.0.72 beta1 - WiFi - OnePlus 3T Android 8.0.0