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Stuart
Anmeldedatum: 29.05.2021
Beiträge: 4
Wohnort: Toronto
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 Verfasst am:
Sa Okt 23, 2021 20:47 |
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Yesterday my PC crashed while MPE was open. Today when I open MPE on the PC, there are no contacts, no call logs, and no entries in the calendar. Only the messages remain. Syncing with the phone does not restore these items.
This has happened before and I've been able to restore things by closing MPE, deleting some files in appdata (in Roaming, I think), then starting MPE and syncing. But I can't remember exactly what I did before, and nothing I try today restores the missing info. I tried downloading and reinstalling MPE 1.9.0 but that did not help.
Please advise.
- Samsung SM-A520W
- Wifi
- MPE-version 1.9.0
- Windows 10 Home |
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Stuart
Anmeldedatum: 29.05.2021
Beiträge: 4
Wohnort: Toronto
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| Verfasst am:
So Jan 01, 2023 21:41 |
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Exactly the same thing happened again today. I've tried deleting organizer.dat and restarting MPE but no joy.
This is the third time I've asked for support on this issue and I've had no response at all. Not a happy camper.
| Stuart hat Folgendes geschrieben: | Yesterday my PC crashed while MPE was open. Today when I open MPE on the PC, there are no contacts, no call logs, and no entries in the calendar. Only the messages remain. Syncing with the phone does not restore these items.
This has happened before and I've been able to restore things by closing MPE, deleting some files in appdata (in Roaming, I think), then starting MPE and syncing. But I can't remember exactly what I did before, and nothing I try today restores the missing info. I tried downloading and reinstalling MPE 1.9.0 but that did not help.
Please advise.
- Samsung SM-A520W
- Wifi
- MPE-version 1.9.0
- Windows 10 Home |
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Stuart
Anmeldedatum: 29.05.2021
Beiträge: 4
Wohnort: Toronto
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| Verfasst am:
So Jan 01, 2023 21:52 |
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So it appears the solution is to close MPE, delete ALL the *.dat files in the folder
C:\Users\<user name>\AppData\Roaming\MyPhoneExplorer\<phone name>
and then restart MPE and synchronize to phone. |
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icke1954
Moderator
Anmeldedatum: 19.04.2014
Beiträge: 17200
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| Verfasst am:
So Jan 01, 2023 21:56 |
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You have to decide on which one contact account you want to save your contactst 
You should only activate this one contact account under Phone => MPE-Client => Settings => contact-accounts to sync.
In your contacts app, you must also only activate this one contact account to view it
The same goes for your appointments... |
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Samsung Galaxy S3 / Android 4.3
Samsung Galaxy S5 / Android 6.01
Samsung Galaxy S8 / Android 9.0
Samsung Galaxy Tab S4 Android 10.0
Samsung Galaxy S20 / Android 13.0
Samsung Galaxy Tab S8 + / Android 14.0
MPE Version 2.2 akt. Nightly / akt. MPE-Client Beta |
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