WiFi won't connect: Socket error 10013

[oz5157]

Can anyone PLEASE assist ???

I have used MPE for years sucessfully but since changing my PC, my S21 Samsung just won't connect. Also have now started using McAfee...and tried switching off the firewall to try connect. I have also reinstalled MPE numerous times. The socket error message seems to be the key. Would appreciate help to connect. PC is running W11 as well.
This is my log file:
Logdatei MyPhoneExplorer
************************
Programmversion: 2.0.0
Datum: 19/12/2022

10:55:09.40 Windows Version=10.0.22621
10:55:09.40 Setting Port: 999
10:55:09.40 Setting Baud: 115200
10:55:09.40 Avaiable Ports: COM0=;
10:55:09.40 Main Load frmSplash
10:55:09.40 Load frmSplash...
10:55:09.40 Show splash...
10:55:09.41 frmSplash geladen
10:55:09.90 Hauptfenster wird geladen
10:55:09.96 Sidebar fertig geladen
10:55:10.02 UC SMS wird geladen
10:55:10.06 UC Phonebook wird geladen
10:55:10.08 UC Phonebook fertig geladen
10:55:10.08 UC Calls wird geladen
10:55:10.11 UC Organizer wird geladen
10:55:10.15 RefreshToday...
10:55:10.15 RefreshToday fertig
10:55:10.16 Organizer initiated
10:55:10.16 UC Notes wird geladen
10:55:10.22 Startpage=1
10:55:10.22 UC Filebrowser wird geladen
10:55:10.30 UC Filebrowser fertig geladen
10:55:10.30 UC AppBrowser wird geladen
10:55:10.31 UC Calls wird geladen
10:55:10.33 Setting Lastuser:
10:55:10.33 Lade Userdatenbank:
10:55:10.37 Kontakte geladen
10:55:10.37 ParseDialedCalls needed 0ms
10:55:10.39 Anrufe geladen
10:55:10.39 Organizer LoadUser DefaultTimeColWidth=155
10:55:10.39 Organizer geladen
10:55:10.39 Notizen geladen
10:55:10.39 SMS geladen
10:55:10.61 Version check...
10:55:10.66 Hauptfenster fertig geladen
10:55:20.58 Userfolder=C:\Users\pk\AppData\Roaming\MyPhoneExplorer\
10:55:20.59 Connect via WiFi
10:55:20.59 Broadcaster started
10:55:20.59 Start UPnP Discovery
10:55:20.59 Sending broadcast
10:55:20.62 Got new Broadcast: 002915373C17162E1D095E5F42533F0F06333A1C1D1F19480B021E077B686B6D635742581938710272020F120072663A4629484D0600091B7460736E7E4F47582048760104730E63002320181E1810175510637B60177C666B3B
10:55:20.62 Got broadcast from new device: 192.168.20.13, AC2B4BBE-5C5B-4409-9061-643E1D14EC3E, samsung SM-G998B
10:55:21.09 Sending broadcast
10:55:21.60 Sending broadcast
10:55:23.90 Got new Broadcast: 002915373C17162E1D095E5F42533F0F06333A1C1D1F3A3B405F51522E31362B2F484A594B4804081E047D7E746C2F383059274D7072751B7813701D7E4D475B5C540B0006076066716C1648375A513C7103754A3E31282C2617144B36341F77090F7512
10:55:27.59 Try connecting to 192.168.20.13...
10:55:27.61 SocketError: 10013 - The requested address is a broadcast address, but flag is not set
10:55:27.61 GET /myphoneexplorer/getlocalip.php?sessionid=VSkzJsU2PRLwyvHlr1SR
10:55:28.63 Got Broadcast
10:55:28.63 Serverresponse=<status>NOT_FOUND</status><br>
10:55:28.64 Connect to Android failed!
10:55:28.65 bOpened=False
10:55:28.65 Refresh ComDescriptions...
10:55:28.65 ErrMsg: Connection to phone could not be established!
10:55:31.92 Got Broadcast
10:55:35.52 Refresh ComDescriptions...
10:55:36.42 Got Broadcast
10:55:37.01 Device driver info:
10:55:37.01 Devices with ADB Interface:
10:55:37.03 ADB Devices:
10:55:37.03 Portable devices: FreeAgent , My Book 25EE
10:55:37.03 Unknown devices: WD SES Device USB Device -> Problem Code: 0x1C (28) [FAILED_INSTALL], SM-USB 007 -> Problem Code: 0x1C (28) [FAILED_INSTALL], <unknown device>

[FJ]

10:55:27.61 SocketError: 10013 - The requested address is a broadcast address, but flag is not set

This error message is a clear hint that another software blocks the communication of MyPhoneExplorer. Please set a exception in McAfee for MyPhoneExplorer

[oz5157]

I spent over an hour on the phone with McAfee. Switched off anti virus and firewall. Windows firewall also shown as being off.
Same result:
SocketError: 10013 - The requested address is a broadcast address, but flag is not set

[oz5157]

Is it possible some other program is the culprit?
How can I track this?

[dvhttn]

Try a 'search' for other requests for help with wifi problems, you'll get lots of ways to diagnose the issue.

But can the new PC see your phone? Get your phone's ip address from it and try to 'ping' it from your pc. If that fails then you have some form of networking issue.

[oz5157]

I spoke to McAfee my anti virus program as this problem looked like a firewall issue. Also to Samsung as I thought it might be my phone. Neither could be identified as being the problem for certain.
Then I spoke to an old friend who is a brilliant IT guy. He did a bit of research and whilst he could not fix it, he confirmed that something was firewalling MPE and not allowing the phone to connect.
I completely deleted MPE on the PC and phone.
I then deleted my NORD VPN program as this has some internet 'protection'.
Then re-installed MPE and it all connected and worked just fine. Many months of 'anguish' !!
So NORD VPN was the issue all along.
I then re-installed NORD and I have my VPN program working fine and MPE works fine also.

[icke1954]

Thanks for the info !
In the case of problems with 'Nord VPN' I was only aware of the error message 'IP address of the cell phone not found'.