Problem with PC version 2.1

Anmeldedatum: 22.10.2023 Beiträge: 2

Just installed Version 2.1 but I have this problem:-->

Call Log/Dialed/Select some/Right Click/Export selected entries

It exports to a .csv file which basically is a comma delimited text file that opens up in Excel. So far so good.
In all previous versions it was exporting in ANSI encoding with no problems in Excel. Now however it exports in UTF-8 encoding, resulting to MY Excel (which is NOT the latest version anyway) displaying everything non English in garbage characters.

What's the purpose of this unnecessary change???

Rolled back to version 2.0.

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17200

I tested it with Excel 2003 and cannot reproduce the problem described.
Please contact FJ via Mail directly with a link to this thread=> Impressum

Anmeldedatum: 22.10.2023 Beiträge: 2

icke1954 hat Folgendes geschrieben:

I tested it with Excel 2003 and cannot reproduce the problem described.
Please contact FJ via Mail directly with a link to this thread=> Impressum

OK thanks. Same Excel Version here Wink

Site Admin Anmeldedatum: 15.02.2006 Beiträge: 31872 Wohnort: Tirol

I changed the encoding because there were some users which had problems for real special characters which cannot be stored in ANSI. For those users and in the whole IT-system the UTF8 encoding is the solution.

Probably Excel 2003 was not able to handle UTF8 encoded files correctly since it is 20 years old but this is the problem of Excel and not of MyPhoneExplorer.

A workaround for you would be:
Open the file with Editor or Notepad++ and then save it in ANSI Format

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