Bug when saving contacts from whatsapp

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jasb
Beiträge: 14
Registriert: Mi 7. Aug 2013, 22:26

Bug when saving contacts from whatsapp

Beitrag von jasb »

Howdy,

When a new person sends a message to whatsapp, and then i save the contact from whatsapp, and save it to the phone storage, and then go to myphoneexplorer, and try to sync or download contacts, it doesn't pass the contct to myphoneexplorer, and worst, it deletes it from the phone.

If the contact is saved directly in the android's contact's, everything works fine.
Let me know if you need something to help fix this.
icke1954
Moderator
Beiträge: 18159
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Look in the cell phone : MPE-Client => Settings => Contact-Accounts to Sync
Which contact account is there enable ?

You choose this contact account when saving the contact in WhatsApp.
If you use "MyLocalAccount", this selection is unfortunately not possible.
Then you can move it from the WhatsApp account to mylocal account in MPE.
jasb
Beiträge: 14
Registriert: Mi 7. Aug 2013, 22:26

Beitrag von jasb »

Hi There,

On the phone its selected "Phone", so far so good.
What I do in whatsapp it, "save to phone", which saves the contact to local contacts, and no google account or so.
icke1954
Moderator
Beiträge: 18159
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Unfortunately, you are right, if I switched my cell phone to the English language, I can reproduce the problem.
Workaround:
You choose the option 'Add to Existing Contact' => + Create contact
jasb
Beiträge: 14
Registriert: Mi 7. Aug 2013, 22:26

Beitrag von jasb »

Hi,

Its ok, i'm just here to help ;)
I'll wait for the fix, is it possible to tell when you do it so that i can test? i'll be happy to test it.
I have another contact related mini-issue that i would like you to check after this fix,
jasb
Beiträge: 14
Registriert: Mi 7. Aug 2013, 22:26

Beitrag von jasb »

icke1954 hat geschrieben:Unfortunately, you are right, if I switched my cell phone to the English language, I can reproduce the problem.
Workaround:
You choose the option 'Add to Existing Contact' => + Create contact
Hi There,
Not making any pressume, just to ask if you did any fix that i could test,
icke1954
Moderator
Beiträge: 18159
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Doesn't the workaround work for you?
icke1954 hat geschrieben:You choose the option 'Add to Existing Contact' => + Create contact
FJ was informed, but in my opinion the problem is caused by WhatsApp
jasb
Beiträge: 14
Registriert: Mi 7. Aug 2013, 22:26

Beitrag von jasb »

icke1954 hat geschrieben:Doesn't the workaround work for you?
icke1954 hat geschrieben:You choose the option 'Add to Existing Contact' => + Create contact
FJ was informed, but in my opinion the problem is caused by WhatsApp
Hi there,
well did not try the workarround.
Can you tell me exactly where that conf is, in MFP in the phone or the windows software?
icke1954
Moderator
Beiträge: 18159
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Whatsapp has realized an update, now it works as follows:
In WhatsApp:
- Mark the new number
- Option button on the top right 'Add to contacts' => add information
Although 'Phone' is also now displayed, it is now secured in the right contact account?!
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