Issue with synchronising MMSs with multiple image attachment

Anmeldedatum: 10.07.2024 Beiträge: 3

I have an issue with synchronising MMS messages with multiple image attachments to my PC using MyPhoneExplorer.

I asked someone to take photographs of three documents using their mobile phone, and to then send me the images in an MMS. When I view the MMS I receive on my mobile phone, I can see all three images correctly, and they are separate and distinct.

When I synchronise my mobile phone Messages to my PC using "Start Multi-sync", the MMS in question is then visible in MyPhoneExplorer, but the images are not correct; instead of three different images, I see one of the images repeated three times, and the other two images are not visible.

This occurs whether I view the message from Messages/Conversations or Messages/Inbox. It occurs when I highlight the MMS in question and view thumbnails of the three images at the bottom of the message list: each thumbnail is the same. It also occurs when I double-click on each of the three thumbnail images: each image is the same.

When I right-click on the MMS in the Messages list and select Properties, then click on ">>" to see Extended Properties, the three JPG image file names are indentical, but curiously, the sizes of the three images are different:

Zitat:

BEGIN:VMESSAGE
TYP:MMS;IN
BOX:INBOX
READ:1
SIM:0
DATE:20250720T010754Z
NUMBER:+[redacted]
SUBJECT:
SMIL:
ATT;NAME=31404527704276.jpg;TYPE=image/jpeg;SIZE=50875:

ATT;NAME=31404527704276.jpg;TYPE=image/jpeg;SIZE=30527:

ATT;NAME=31404527704276.jpg;TYPE=image/jpeg;SIZE=30344:

X-IRMC-LUID:000010000449
END:VMESSAGE

Interestingly, when I asked a different person to use a different mobile phone, take their own photographs and send them to me in their own MMS, a similar thing happens: I can see three separate images when I view this second MMS on my mobile phone, but when I again synchronise Messages to my PC and view the second MMS in MyPhoneExplorer, either by looking at the thumbnails or by double-cliccking on the thumbnails and viewing the images, two of the three images are identical and the third is different. Viewing the Extended Properties again shows two JPG image file names, one repeated, but again three separate file sizes:

Zitat:

BEGIN:VMESSAGE
TYP:MMS;IN
BOX:INBOX
READ:1
SIM:0
DATE:20250720T041437Z
NUMBER:+[redacted]
SUBJECT:
SMIL:
ATT;NAME=31404602474575.jpg;TYPE=image/jpeg;SIZE=176486:

ATT;NAME=31404602474575.jpg;TYPE=image/jpeg;SIZE=210137:

ATT;NAME=31404602474576.jpg;TYPE=image/jpeg;SIZE=244655:

X-IRMC-LUID:00001000044B
END:VMESSAGE

On my PC I am using MyPhoneExplorer version 2.2 on Windows 7 [yes, I know - I'll upgrade it eventually]
On my mobile phone I am using the MyPhoneExplorer Client version 4.3
My mobile phone is an ASUS Zenfone 9 using Android 14

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17493

Please install:
1. PC MPE beta version
2. Mobile phone MyPhoneExplorer-Client beta

Does the problem still occur?

Anmeldedatum: 10.07.2024 Beiträge: 3

That seems to have resolved the issue; I now see three separate images, and the information in Extended Properties shows three different file names and sizes:

Zitat:

BEGIN:VMESSAGE
TYP:MMS;IN
BOX:INBOX
READ:1
SIM:0
DATE:20250721T073800Z
NUMBER:+[redacted]
SUBJECT:
SMIL:
ATT;NAME=31405372603326.jpg;TYPE=image/jpeg;SIZE=176486:

ATT;NAME=31405372603327.jpg;TYPE=image/jpeg;SIZE=210137:

ATT;NAME=31405372603330.jpg;TYPE=image/jpeg;SIZE=244655:

X-IRMC-LUID:00001000044D
END:VMESSAGE

Many thanks for the helpful and prompt response!

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17493

Thanks for your feedback !

Best regards icke

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