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 fixing duplicate entries in notes after changes in ms office Nächstes Thema anzeigen
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gautxori



Anmeldedatum: 03.04.2015
Beiträge: 17

BeitragVerfasst am: Di Aug 06, 2019 12:42 Antworten mit ZitatNach oben

I got all my outlook notes on my phone duplicated, see image:
Image.

Most notes are duplicated in My Phone (explorer), whereas in Outlook they are not:
Image
Neither in MPE:
Image
picture upload

I should be able to reproduce it, although i'm not in the mood. What i did to get to this was:
- update Outlook (from version 2003 to version 365, which version should have no significance). I have both versions of outlook on my computer, each of them in a different partition with a different windows 7 installation, so i can provide feedback on both.
- reuse the content of my old .pst file, created with Outlook 2003, with version 365. To do this i imported all the folders in the old pst to a new pst created with Outlook 365, precisely to avoid getting duplicate emails when downloading new ones. This might have had impact, as every new note item gets a different "internal id". I guess that if I had used the old pst, instead of importing items, i'd get to the same result.
- sync all Outlook 365 data to my phone using MPE.

surprisingly Calendar and Contacts do not get duplicated. Just notes.
I am unable to delete all duplicate notes from the PC, as I cannot see them on the computer. I can remove them by hand on my mobile, but i won't as long as i may provide some feedback to fix this bug. Is there any way to get a debug log on the phone?. Log files on my laptop do not show anything about these "missing notes".
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