Can no longer sync phone to app. Will not connect to phone.

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luwandaford
Beiträge: 1
Registriert: Fr 30. Jun 2017, 04:25

Can no longer sync phone to app. Will not connect to phone.

Beitrag von luwandaford »

After using MPE for over 10 years, I cannot sync any more. Cannot connect to the phone.
I have updated the program on desktop and on phone. Deleted both and installed newest versions.
Using Motorola G 5g phone since 2022 and it has worked until recently.
Using Windows 10 on desktop.
Have spent several hours trying all the different settings on phone and desktop to sync by WiFi, Bluetooth, USB cable, Fixed IP address and autodetect. Does not even recognize connection to USB cable.
Restarted phone and computer multiple times. Restarted router.

What can I do?
Can I go back to previous versions that worked?
How would I do that?

Please help.
dvhttn
Beiträge: 788
Registriert: Fr 19. Nov 2010, 18:41
Wohnort: Sunny Cornwall ...

Re: Can no longer sync phone to app. Will not connect to pho

Beitrag von dvhttn »

luwandaford hat geschrieben: .... Restarted phone and computer multiple times. Restarted router.
What can I do? .....
I assume that both your PC and the phone can 'see' your router? Can you 'ping' your phone from your PC? Start the MPE client on your phone before you try to connect.
Dave
Carpe diem ...
icke1954
Moderator
Beiträge: 18153
Registriert: Sa 19. Apr 2014, 10:35

Beitrag von icke1954 »

Bitte kontrolliere in der AppInfo des MPE-Clients auf dem Handy, ob alle Berechtigungen aktiviert sind !

Please look also =>
1. WLAN-Verbindungsprobleme

2. USB-Verbindungsprobleme
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