ASUS Zenfone 8 Driver not installed

Anmeldedatum: 09.03.2015 Beiträge: 2

Hallo,
habe ein neues Zenfone8 und kann es nicht in WIN7 mit MPE ueber USB Kabel verbinden. Im WIN7 Device Manager hat das Zenfone8 ein gelbes Ausrufezeichen und es heisst: "Windows was unable to install your Zenfone8. Windows could not find driver software for your device."

Auf meinem Arbeitsnotebook mit Windows 10 hat die Verbindung auf Anhieb geklappt.

Auch mein vorheriges Samsung S10e konnte ich mit MPE verbinden.
Beide Handys laufen mit Android 11.

Logdatei MyPhoneExplorer
************************
Programmversion: 1.9.0
Datum: 2022/02/16

23:26:27.67 Windows Version=6.1
23:26:27.67 Setting Port: 999
23:26:27.67 Setting Baud: 115200
23:26:27.68 Avaiable Ports: COM3=\Device\Serial0; COM5=\Device\ProlificSerial0; COM8=\Device\porte8; COM9=\Device\porte9; COM10=\Device\porte10; COM11=\Device\porte11; COM12=\Device\porte12; COM13=\Device\porte13; COM14=\Device\porte14; COM15=\Device\porte15; COM16=\Device\porte16; COM17=\Device\porte17; COM18=\Device\porte18; COM19=\Device\porte19; COM20=\Device\porte20; COM21=\Device\porte21; COM22=\Device\porte22;
23:26:27.79 Main Load frmSplash
23:26:27.92 Load frmSplash...
23:26:27.92 Show splash...
23:26:27.95 frmSplash geladen
23:26:29.54 Hauptfenster wird geladen
23:26:29.84 Sidebar fertig geladen
23:26:30.30 UC SMS wird geladen
23:26:30.37 UC Phonebook wird geladen
23:26:30.43 UC Phonebook fertig geladen
23:26:30.43 UC Calls wird geladen
23:26:30.48 UC Organizer wird geladen
23:26:30.57 RefreshToday...
23:26:30.57 RefreshToday fertig
23:26:30.60 Organizer initiated
23:26:30.61 UC Notes wird geladen
23:26:30.64 Startpage=1
23:26:30.65 UC Filebrowser wird geladen
23:26:31.02 UC Filebrowser fertig geladen
23:26:31.02 UC AppBrowser wird geladen
23:26:31.03 UC Calls wird geladen
23:26:31.08 Setting Lastuser: samsung SM-G970F [AADD13FD-A84C-4BC0-9B21-A3A4BE9D48A1]
23:26:31.12 PasswordCheck OK, check Userfolder, G_AppData=C:\Users\sek\AppData\Roaming\MyPhoneExplorer
23:26:31.12 CheckUserDirectory for: samsung SM-G970F [AADD13FD-A84C-4BC0-9B21-A3A4BE9D48A1]
23:26:31.12 Userfolder=C:\Users\sek\AppData\Roaming\MyPhoneExplorer\samsung SM-G970F [AADD13FD-A84C-4BC0-9B21-A3A4BE9D48A1]
23:26:31.12 ParseModell
23:26:31.13 Lade Userdatenbank: samsung SM-G970F [AADD13FD-A84C-4BC0-9B21-A3A4BE9D48A1]
23:26:31.44 LoadDatafile: pb_metadata.xml(2852 Bytes)
23:26:31.46 LoadDatafile: Phonebook.dat(123869 Bytes)
23:26:32.42 Kontakte geladen
23:26:32.44 LoadDatafile: Calls.dat(13364 Bytes)
23:26:32.50 ParseDialedCalls needed 47ms
23:26:32.78 Anrufe geladen
23:26:32.78 Organizer LoadUser DefaultTimeColWidth=122
23:26:32.82 LoadDatafile: Organizer.dat(8031 Bytes)
23:26:32.86 LoadDatafile: cal_metadata.xml(1036 Bytes)
23:26:32.86 RefreshToday...
23:26:32.86 RefreshToday fertig
23:26:32.88 Organizer geladen
23:26:32.89 LoadDatafile: notes_metadata.xml(114 Bytes)
23:26:32.90 Notizen geladen
23:26:32.90 Load SMS Data...
23:26:32.92 LoadDatafile: Messages.dat(191614 Bytes)
23:26:32.92 MMS - Datenbank wird geladen...
23:26:33.20 MMS Laden - Readfile: 15 Split: 0 Parse: 281 Nachrichten: 942
23:26:33.33 LoadDatafile: MessageArchive.dat(6359 Bytes)
23:26:33.34 MMS Archiv laden - Parse: 140
23:26:33.57 RefreshList (Archive): Addrows=15 Sort=0 MenuUpdate=0 Redraw=0
23:26:33.81 SMS Data Loaded...
23:26:33.81 SMS geladen
23:26:34.05 Version check...
23:26:34.13 Hauptfenster fertig geladen
23:26:34.24 Init Android Connection for future connect via USB
23:26:34.24 RunADBCommand: start-server
23:26:38.93 ADB CommandResponse: * daemon not running; starting now at tcp:5037
* daemon started successfully
23:26:38.94 Run DeviceTracker
23:26:38.94 Init Tracker
23:26:38.95 Device Tracker Message: OKAY0000
23:27:03.50 Search for new Device...
23:27:03.50 Connect via USB
23:27:03.50 RunADBCommand: start-server
23:27:03.66 ADB CommandResponse:
23:27:03.66 RunADBCommand: devices
23:27:03.76 ADB CommandResponse: List of devices attached
23:27:03.76 Connect to Android failed!
23:27:03.76 bOpened=False
23:27:03.76 No device attached to USB
23:27:03.76 Refresh ComDescriptions...
23:27:03.77 PORT: COM8 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\8
23:27:03.77 PORT: COM9 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\9
23:27:03.78 PORT: COM5 Enumerator=USB Displayed=Prolific USB-to-Serial Comm Port InstanceID=USB\VID_067B&PID_2303\7&75775CD&0&2
23:27:03.78 PORT: COM10 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\10
23:27:03.79 PORT: COM11 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\11
23:27:03.79 PORT: COM3 Enumerator=PCI Displayed=Intel(R) Active Management Technology - SOL InstanceID=PCI\VEN_8086&DEV_1C3D&SUBSYS_00011179&REV_04\3&11583659&1&B3
23:27:03.79 PORT: COM12 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\12
23:27:03.79 PORT: COM13 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\13
23:27:03.79 PORT: COM14 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\14
23:27:03.79 PORT: COM15 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\15
23:27:03.79 PORT: COM16 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\16
23:27:03.80 PORT: COM17 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\17
23:27:03.80 PORT: COM18 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\18
23:27:03.80 PORT: COM19 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\19
23:27:03.81 PORT: COM20 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\20
23:27:03.81 PORT: COM21 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\21
23:27:03.82 PORT: COM22 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\22
23:27:03.85 ErrMsg: Connection to phone could not be established:
No device attached to USB
23:58:42.91 Search for new Device...
23:58:43.00 Connect via USB
23:58:43.00 RunADBCommand: start-server
23:58:43.36 ADB CommandResponse:
23:58:43.36 RunADBCommand: devices
23:58:43.40 ADB CommandResponse: List of devices attached
23:58:43.40 Connect to Android failed!
23:58:43.40 bOpened=False
23:58:43.40 No device attached to USB
23:58:43.40 Refresh ComDescriptions...
23:58:43.41 PORT: COM8 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\8
23:58:43.41 PORT: COM9 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\9
23:58:43.41 PORT: COM5 Enumerator=USB Displayed=Prolific USB-to-Serial Comm Port InstanceID=USB\VID_067B&PID_2303\7&75775CD&0&2
23:58:43.41 PORT: COM10 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\10
23:58:43.41 PORT: COM11 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\11
23:58:43.41 PORT: COM3 Enumerator=PCI Displayed=Intel(R) Active Management Technology - SOL InstanceID=PCI\VEN_8086&DEV_1C3D&SUBSYS_00011179&REV_04\3&11583659&1&B3
23:58:43.41 PORT: COM12 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\12
23:58:43.41 PORT: COM13 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\13
23:58:43.41 PORT: COM14 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\14
23:58:43.42 PORT: COM15 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\15
23:58:43.42 PORT: COM16 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\16
23:58:43.42 PORT: COM17 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\17
23:58:43.42 PORT: COM18 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\18
23:58:43.42 PORT: COM19 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\19
23:58:43.42 PORT: COM20 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\20
23:58:43.42 PORT: COM21 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\21
23:58:43.42 PORT: COM22 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\22
23:58:43.45 ErrMsg: Connection to phone could not be established:
No device attached to USB
23:59:06.44 Connect via USB
23:59:06.44 RunADBCommand: start-server
23:59:06.48 ADB CommandResponse:
23:59:06.48 RunADBCommand: devices
23:59:06.52 ADB CommandResponse: List of devices attached
23:59:06.52 Connect to Android failed!
23:59:06.52 bOpened=False
23:59:06.52 No device attached to USB
23:59:06.52 Refresh ComDescriptions...
23:59:06.52 PORT: COM8 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\8
23:59:06.53 PORT: COM9 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\9
23:59:06.53 PORT: COM5 Enumerator=USB Displayed=Prolific USB-to-Serial Comm Port InstanceID=USB\VID_067B&PID_2303\7&75775CD&0&2
23:59:06.53 PORT: COM10 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\10
23:59:06.53 PORT: COM11 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\11
23:59:06.53 PORT: COM3 Enumerator=PCI Displayed=Intel(R) Active Management Technology - SOL InstanceID=PCI\VEN_8086&DEV_1C3D&SUBSYS_00011179&REV_04\3&11583659&1&B3
23:59:06.53 PORT: COM12 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\12
23:59:06.53 PORT: COM13 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\13
23:59:06.53 PORT: COM14 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\14
23:59:06.53 PORT: COM15 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\15
23:59:06.53 PORT: COM16 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\16
23:59:06.53 PORT: COM17 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\17
23:59:06.53 PORT: COM18 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\18
23:59:06.53 PORT: COM19 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\19
23:59:06.53 PORT: COM20 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\20
23:59:06.53 PORT: COM21 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\21
23:59:06.53 PORT: COM22 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\22
23:59:06.54 ErrMsg: Connection to phone could not be established:
No device attached to USB
23:59:14.13 Refresh ComDescriptions...
23:59:14.13 PORT: COM8 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\8
23:59:14.13 PORT: COM9 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\9
23:59:14.13 PORT: COM5 Enumerator=USB Displayed=Prolific USB-to-Serial Comm Port InstanceID=USB\VID_067B&PID_2303\7&75775CD&0&2
23:59:14.13 PORT: COM10 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\10
23:59:14.14 PORT: COM11 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\11
23:59:14.14 PORT: COM3 Enumerator=PCI Displayed=Intel(R) Active Management Technology - SOL InstanceID=PCI\VEN_8086&DEV_1C3D&SUBSYS_00011179&REV_04\3&11583659&1&B3
23:59:14.14 PORT: COM12 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\12
23:59:14.14 PORT: COM13 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\13
23:59:14.14 PORT: COM14 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\14
23:59:14.14 PORT: COM15 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\15
23:59:14.14 PORT: COM16 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\16
23:59:14.14 PORT: COM17 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\17
23:59:14.14 PORT: COM18 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\18
23:59:14.14 PORT: COM19 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\19
23:59:14.14 PORT: COM20 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\20
23:59:14.14 PORT: COM21 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\21
23:59:14.14 PORT: COM22 Enumerator=BLUETOOTH Displayed=BT Port InstanceID=BLUETOOTH\0004&0002\22
23:59:16.86 Device driver info:
23:59:16.86 Devices with ADB Interface:
23:59:16.90 ADB Devices:
23:59:16.90 Portable devices: Omron BP Monitor HEM-670IT
23:59:16.90 Unknown devices: Zenfone 8 -> Problem Code: 0x1C (28) [FAILED_INSTALL]

Moderator Anmeldedatum: 19.04.2014 Beiträge: 17899

Schau Dir bitte die Hinweise in meinem Beitrag USB-Verbindungsprobleme an, e.v.t. hilft Dir das schon weiter!

Anmeldedatum: 04.06.2020 Beiträge: 148 Wohnort: Kiel

Abends.

@aokiu

Der Versuchsaufbau täte mich ´mal interessieren.

Die Fehlermeldung in Win 7 dürfte eigentlich nur bedeuten,das es schlicht das EoL erreicht hat und eine Treibersuche daher ins Leere läuft.

Schick aber,daß dein neues Gerät unter Win 10 erkannt worden ist...

Ein klein wenig stolpere ich derzeit noch über das oben erwähnte
Gerät über Bluetooth.

Wink

Gruß
Ull!

P.S. Läßt sich im Forum ggf. ein "Spoiler" realisieren? ,-)

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